Microsoft jet engine not available error.

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robert crossley

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Jan 28, 2013, 10:22:05 PM1/28/13
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I just installed a 64 bit version of Office 2013.  As I did it, it told me that I had to uninstall the 32 bit version of Access something, and so I did.

I then installed Office quite easily.

Now when I start MapInfo I get a “Microsoft Jet Engine is not available for error information” error message on start up.

What are the implications and is there a way of solving this?


Regards

Robert.

-------------------------------------------

Most probably sent from my Dell Laptop.


Robert Crossley

Managing Director
Agtrix P/L Australia
 
Far Southern Queensland Office:
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Data Directions

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Jan 29, 2013, 1:07:48 AM1/29/13
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Robert,

 

Installing this add-on should fix the issue.

 

http://www.microsoft.com/en-us/download/details.aspx?id=13255

 

Regards,

 

Bill

 

 

William Donaldson

GIS Applications Manager

 

Data Directions

240 Jersey Street

Wembley, Western Australia

6014

Australia

 

mobile: 0401 67 1889

email: bi...@datadirections.com.au

web: http://www.datadirections.com.au

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Eric Blasenheim

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Jan 29, 2013, 7:19:12 AM1/29/13
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MapInfo Professional requires the 32-bit access COM components to work with Access databases and some Excel files. . If you are not using these you can ignore this. Otherwise, you need to get them installed and Microsoft does not support have both 64-bit and 32-bit Office components installed on the same machine. 

I am curious, if you don't mind saying, why you wanted the 64-bit Office version to begin with ? Do you use very large Excel spreadsheets? 

Eric Blasenheim
Pitney Bowes Software

Robert Crossley

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Jan 29, 2013, 7:45:43 AM1/29/13
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Thanks Eric,

 

I installed the 64 bit version because I have a 64 bit machine and everything else is running 64 bit.  It is not the 2010 version of Office that is installed as per the article, but rather Office 2013.  This is the standard for all our office machines.

 

While I do not use large excel spreadsheets, I commonly use large Access DB either to an Access backend or SQL backend.  I imagine the additional memory available on 64 bit is an advantage there.  I do open these up in MapInfo as well.

 

From what you are saying, if I want to access data held in Access databases, or avoid that annoying error message when I start up MapInfo, I need to run the 32 bit version of Office 2013?

 

Regards

Robert.

 


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Robert Crossley

Agtrix P/L Australia
 
Far Southern Queensland Office:
Unit 6, 2 Bonanza Drive
Billinudgel 2483

Postal:
PO Box 63
New Brighton 2483
 
P: 61 2 6680 1309
F: 61 2 6680 5214
E: rob...@agtrix.com
W: www.agtrix.com

Hank Finley

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Jan 29, 2013, 12:30:44 PM1/29/13
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Hi Robert, hit this a little while ago. From about Office 2007 onwards there is no longer any Jet engine, there is however one called ACE 4.0 that is the replacement

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Eric Blasenheim

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Jan 29, 2013, 4:56:55 PM1/29/13
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Yes the link is about 2010 but the issues have not changed. 

Eric 


On Monday, January 28, 2013 10:22:05 PM UTC-5, rob wrote:

Robert Crossley

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Jan 29, 2013, 6:16:51 PM1/29/13
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I uninstalled all the 64 bit versions of Office (including visio and project) and then installed the 32 bit Office, and Mapinfo works without error now.  I did not have to install any additional data access programs as bill suggested.

 

May just have to wait for the 64 bit version of Mapinfo.

 

Thanks for the help.

Rob.

 

From: mapi...@googlegroups.com [mailto:mapi...@googlegroups.com] On Behalf Of Eric Blasenheim


Sent: Wednesday, 30 January 2013 8:57 AM
To: mapi...@googlegroups.com

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