MapInfo Upgrade 2019 to 2021

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Elizabeth Pearson

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Jan 20, 2022, 11:20:47 AM1/20/22
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Hello

 

We are in the process of upgrading 75 MapInfo users from 2019 to 2021 and we have a question relating to the deployment. 

 

During the testing, MapInfo 2021 installs however MapInfo 2019 remains on the device (but it doesn’t work).  Ideally we’d like 2019 to uninstall as part of this process.  Is this possible?  We are currently deploying this using SCCM.

 

Any help would be appreciated.

 

Thanks

 

Liz

Ken Tozier

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Jan 20, 2022, 11:50:01 AM1/20/22
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Hello,

Can you call tech support?

 

Ken Tozier, GISP

International Computer Works, Inc.

111 S Riverhills Dr, Temple Terrace, FL 33617-7221  

Tel (813) 988-0434 |  Fax (813) 985-5661

URL www.icwmaps.com

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Peter Horsbøll Møller

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Jan 21, 2022, 2:19:01 AM1/21/22
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We supply a rather comprehensive Install Guide with MapInfo Pro which also provides advice on silent installations – and uninstallation.

 

From the Install Guide for MapInfo Pro v2021:

Uninstalling Silently

From the command line on the target computer type:

msiexec.exe /x {6CF21AEE-78F0-465A-B48A-039409366564} /q

 

Running this command only uninstalls MapInfo Pro 2021. It does not uninstall a previous version of MapInfo Pro. It does not uninstall MapInfo ProViewer, MapInfo Runtime, or MapBasic.

Note: The uninstall key is unique to each version of MapInfo Pro. To silently uninstall an older version of MapInfo Pro, you would need to use its product code (uninstall key). These keys are in

the registry at HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\

 

I’d look up the key in the registry to make sure it matches the one in the documentation.

Mine didn’t

 

I hope this helps

 

Peter Horsbøll Møller

www.precisely.com

 

Peter Horsbøll Møller
Principal Sales Engineer - Distinguished Engineer

 

From: mapi...@googlegroups.com <mapi...@googlegroups.com> On Behalf Of Ken Tozier
Sent: 20. januar 2022 17:50
To: mapi...@googlegroups.com
Subject: RE: [MI-L] MapInfo Upgrade 2019 to 2021

 

This message originated Externally. Use proper judgement and caution with attachments, links, or responses.

 

Peter Horsbøll Møller

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Jan 21, 2022, 5:19:04 AM1/21/22
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We have forgotten to update the uninstall keys in the latest two versions of the Install Guide.

These are the correct keys to use:

 

MIPRO v2019

MsiExec.exe /x {3DA404AA-7A68-4B22-B1F7-E31801F79009} /q

 

MIPRO v2021

MsiExec.exe /x {C4E0BEA6-799D-4117-AA1F-CB0CF742BA63} /q

 

Sorry for any inconvenience

 

Peter Horsbøll Møller

www.precisely.com

 

Peter Horsbøll Møller
Principal Sales Engineer - Distinguished Engineer

 

Elizabeth Pearson

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Jan 27, 2022, 9:54:51 AM1/27/22
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Hi everyone

Thank you for your help

Our tech team have tried your suggestions but unfortunately the issue is still there.

We are trying to upgrade from 19.01 to 2021 rather than from 19.03 to 2021, should this create any issues?  (we are using the product code for 19.01)  We are wondering if we need to upgrade from 19.01 to 19.03 and then to 2021.  

Thanks

Liz

Peter Horsbøll Møller

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Jan 30, 2022, 9:55:36 AM1/30/22
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Please reach out to our support team at sup...@precisely.com

Thanks

Peter Horsbøll Møller
Peter Horsbøll Møller
Principal Sales Engineer - Distinguished Engineer

 


Den 27. jan. 2022 kl. 15.55 skrev 'Elizabeth Pearson' via MapInfo-L <mapi...@googlegroups.com>:


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