MapInfo 10.0 startup error

[Thomas Gajdos]

Hi all!

I have a problem I can't managed to solve yet. I have MapInfo 10.0
installed on my PC and I use it nearly every day. Yesterday the
program ran without any problems, but today, as I started it, an error
message appeared. "MapInfo Professional application file has stopped
working"


Description:
Stopped working

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: mapinfow.exe
Problem Signature 02: 10.0.0.7
Problem Signature 03: 49d28bf0
Problem Signature 04: System.Xml
Problem Signature 05: 2.0.0.0
Problem Signature 06: 4a275e0f
Problem Signature 07: 6c1
Problem Signature 08: 27
Problem Signature 09: System.Xml.XmlException
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1038

These are the details of the problem. Reinstalling the software didn't
work. Can anyone offer me a solution? It would be much appreciated.

Thomas Gajdos

[Thomas Bacon]

Hi Thomas,

It looks to be a problem with System.Xml, which I believe is part of the
.NET framework. Try reinstalling .NET, hopefully that will resolve the
issue.

HTH,

Tom Bacon
Graduate GIS Engineer
Asset Management South
Tel: 01444 472380
www.mouchel.com

Hi all!

Description:
Stopped working

Thomas Gajdos

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[MattC]

Also, I've resolved some errors by making sure Windows was up to date
- install all the .NET updates if any are available.

[Peter Horsbøll Møller]

MI Pro 10.0 requires Microsoft .NET Framework 3.5 SP1. Make sure that you have this installed

Peter Horsbøll Møller
Pitney Bowes Software

2012/7/5 Ozzian <kasurin...@gmail.com>

Hi! I've encountered the same problem what Thomas described. I'm using windows 7 and now I've reinstalled .Net framework 4 and MapInfo runtime 10 with the hotfix (also tried to reinstall framework 3.5 which is a part of the operating system). Still MapInfo runtime application file has stopped working. Any suggestions?

[Ozzian]

I verified that 3.5 SP1 is installed. The system is 64bit windows 7 if that matters.

[Ozzian]

I'm still struggling with this issue. I have no idea how I should continue fixing it.

[Peter Horsbøll Møller]

Does the system log give some more details on exactly what is causing the problem?

Peter Horsbøll Møller
Pitney Bowes Software

2012/7/9 Ozzian <kasurin...@gmail.com>

[Evil "G"]

Mapinfo 10 needs Net Framework 2.0

Mapinfo 10.5 needs Net framework 3.0

not sure on the current versions needing net frame work 3.5

[Ozzian]

Found a solution: Delete the "preferences.xml" found in %APPDATA% mapinfo folder.

[Suddhu Bendi]

Please provide the full path for getting "preferences.xml" found in %APPDATA% as i didn't found that folder

[Nick_Jo]

For Suddhu and those still coming across this issue the "preferences.xml" file is found in:

C:\Users\"CurrentUser"\AppData\Roaming\MapInfo\MapInfo

Unfortunately this didn't work for me; the log indicates there may be an issue with a windows update or milang.dll file.

[Patrice Wijnands]

I can confirm this solution for MapInfo 10.0 on Windows 10. The file preferences.xml was empty, and seemed to have been changed during the minutes as some Windows Update ran, as it shut down all applications, including MapInfo.