RICHED20.dll problem when starting MiPro 15 32 Bit

Stefan

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Jul 26, 2016, 7:37:45 AM7/26/16

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Hi,

i was just looking into the windows event viewer and every time i start MiPro 15 32 Bit version on my win 10 64 Bit system (DE settings) i get this Application error twice:

Name der fehlerhaften Anwendung: MapInfow.exe, Version: 15.0.0.18, Zeitstempel: 0x55835f0b
Name des fehlerhaften Moduls: RICHED20.dll_unloaded, Version: 5.31.23.1231, Zeitstempel: 0x5632d63a
Ausnahmecode: 0xc000041d
Fehleroffset: 0x00028300
ID des fehlerhaften Prozesses: 0x9ac
Startzeit der fehlerhaften Anwendung: 0x01d1e7310eefca50
Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\MapInfo\MiPro15\MapInfow.exe
Pfad des fehlerhaften Moduls: RICHED20.dll
Berichtskennung: 14817588-cdba-4d4f-b0f2-6b04acfd79b9

MiPro seems to run without problems, but i was wondering, what's wrong?
Anyone seen that error too?

Thanks an cheers
Stefan

Ruchi Mishra

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Jul 28, 2016, 5:28:14 AM7/28/16

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Hi Stefan,

Windows 10 is not supported for MapInfo Pro 15.0 32 bit.

Not sure but this might be the reason of error.

You can try installing MapInfo 15.2 64 bit which is supported on Windows 10 and see if this resolves the issue?

Thanks,

Ruchi

Google shows that RICHED20_dll

Warren Vick

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Jul 28, 2016, 5:42:40 AM7/28/16

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“Windows 10 is not supported for MapInfo Pro 15.0 32 bit.”

Ruchi - what’s your source for this bold claim?

Regards,

Warren Vick

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Uffe Kousgaard

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Jul 28, 2016, 5:49:13 AM7/28/16

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http://reference1.mapinfo.com/software/mapinfo_pro/english/15.0/MapInfoProInstallGuide.pdf
Page 7-8.

MapInfo 15 was released 1 month before Windows 10.

But it works here on my win10-laptop without issues.

Regards
Uffe

Warren Vick

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Jul 28, 2016, 6:05:58 AM7/28/16

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Indeed, so pages 7-8 of the install guide details the versions of Windows for which the Pro release has been tested. That is, however, a far cry from “Windows 10 is not supported for MapInfo Pro 15.0 32 bit”. I’ve never seen a statement from PB that says it’s not supported and the absence of testing does not mean it’s unsupported. That would need an affirmative statement to the fact. Anyone been turned away by PB Technical Support when you mention you’re on Win10?

While I’m a “happy on Win7” guy, my laptop is on Win10 and, like you Uffe, I’m running both Pro 32 and 64 bit versions with no problems.