RE: [MI-L] MapInfo Pro 11.5 Install Issues

[Thomas Bacon]

Hi Alex,

 

You might try updating or reinstalling Microsoft .NET Framework 4.

 

Hope this helps,

 

Tom Bacon

GIS Engineer | Asset Management South

The Mouchel Group

37-39 Perrymount Road, Haywards Heath, West Sussex RH16 3BN

 

Office: 01444 472330

Direct: 01444 472380

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From: mapi...@googlegroups.com [mailto:mapi...@googlegroups.com] On Behalf Of Alex Weaver
Sent: 15 October 2012 14:45
To: mapi...@googlegroups.com
Subject: [MI-L] MapInfo Pro 11.5 Install Issues

 

Hi All

 

Having a few issues trying to install MapInfo Pro 11.5. 

When i run through the installer it informs me that i need to install 2 Hotfixes, KB2484832 and KB2498911 :-

 

However when i try to install them i get an error "The installation of hotfix for Microsoft.NET Framework 4 Client Profile has failed. Setup will now exit" and the program does not install :-

 

Any help with this will be greatly appreciated!

Cheers!

 

 

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[MattC]

Download the .NET 4 installer directly, and run before installing
MapInfo:

http://www.microsoft.com/en-us/download/details.aspx?id=17851


Also, while you're at it, goto Start > Windows Update and check for
and install any updates.



Matt

[Eric Blasenheim]

I am told that this can happen if you have the recently released .NEt 4.5 installed and this will be remedied in the next patch (12.5.2). If you manually run the .msi file (double click usually runs) the installer will proceed without those hotfixes and that Tech Support will have to be contacted to get those hotfixes installed.

 

That's all I know so far.

 

Eric Blasenheim

Pitney Bowes Software.

[Bli Wilson Kwesi]

Hi All,


I had a friend facing similar issue.

I completely uninstalled the currently microsoft .net framework installed on the computer.

restarted the computer

and reinstalled the map info professional app

issue got resolved

[Deryck Brown]

Folks,

An alternative is to extract the MapInfo 11.5 installer (it's just a self-extracting ZIP archive) into its own folder.

Then double-click the "MapInfo Professional 11.5.msi" file in "Install\MI_PRO\DISK1" avoiding the "setup.exe".

It's setup.exe that checks the pre-requisites, and complains about the .Net framework version installed.

Regards,
Deryck