Stop Avira Popups

[Martta]

Foryour information, Bitdefender is now pushing a new version of password manager (as shown in the OP) that is a separate product from Total Security (may require separate subscription). What included in Total Security is the older Wallet function.

However, I do not need any Password manager. I also already turned off Special offers and Recommendations notification yet almost everyday the pop-up ad appears recently. I will switch back to Kaspersky if Bitdefender cannot stop the pop-up annoyances.

Yeah idk what happened, but I didn't get this many pop ups on the free version. I have total security and the pop ups are all day and very annoying. Turned off the correct settings and still nothing. Is there a fix for this?

Can you tell us how many times did you receive the Password Manager notification and after you dismissed it at first, how much time has passed before it was displayed again? We are now gathering as much information as we can from the users as the developers look into it.

After I had to reinstall my W11 and Kaspersky would have needed to contact their "helpdesk" to make my code work again. I decided to change the security software (have quite bad feelings about dealing with Kaspersky support).

Make it stop. I bought a virus scanner. I expect to be able to run whatever parts of the product I want, without being hassled. Yet we continue to fight these notifications. Stop. I paid for this product, it is not a free product such that I should be getting hassled. I've seen the notification more than three times. I should see the notification ZERO times. If you want to notify me on the product information page, fine. If you want to send me an email, acceptable. It is not ok for you to throw up product advertisements as notifications when I paid good money for your product.

Same problem. Having something pop up on the screen while I'm trying to concentrate on what I'm doing is about as welcome as a poke in the eye. I haven't been able to find any way to get rid of these obnoxious pop up ads, and I certainly wouldn't buy any product marketed by that sort of ad.

Im jumping in on this one too, I keep getting the godam thing and I'm getting really annoyed by it. If I want the damn thing I'll damn well activate it. I don't want it, so stop pestering me with these damn pop ups!

There are plenty of other security tools like BitDefender, if I see this again I will just uninstall and move to another. If you treat your paying customers like this, what else are you doing to cut corners and make some quick cash that I am not seeing?

Pop-ups like this is why i stopped paying for Norton after using them for 10+ years. I have opted out of all offers and notifications. I should be getting zero offers and zero notifcations. And yet, it's been popping up for weeks on end now, sometimes twice a day, and it is SUPER annoying

If you have special offers turned off you shouldn't get this annoying notification once - let alone three times. Otherwise what's the point of it?? They need a new setting "Turn of annoying crap that interrupts your work when you've already said you don't want to be interrupted by annoying crap".

Same here. ANY ad EVER being displayed is unacceptable. It was bad enough I had to disable the other ones, and now this one keeps showing up. It's easily been more than 3 times, plus I have to see them on more than one computer. I accidently let the Total Security subscription renew this past week (I fully planned to cancel), but I won't be renewing next time. Solely because of this issue. At this point the only way I would renew is if they significantly discounted/refunded my current subscription for putting up with this obnoxious BS. Again, ANY ad is unacceptable. I shouldn't have to go into the settings to tell them that I don't want to be annoyed. And realistically, I wouldn't pay for any product that I paid to receive an ad for, regardless of what it was. So even if I was looking for a new password manager (which I'm not), I wouldn't use the BD one solely because I got an ad for it.

Fifth times so far. Almost going to uninstall but well. Fortunately just bought 1 yr for trying out. Maybe will end up use back MS own defender instead of trying another 3rd party (I don't want anything else anymore since I tried Mcafee, Kaspersky and this)

So after being a longtime Kaspersky customer, I moved all my devices to Bitdefender about six months ago. But, if these popups continue, I will be looking to move elsewhere, when my subscription is up. I find it absolutely ludicrous to be spammed with ads if I've paid full price for a product. Especially if I've specifically selected NOT to receive special offer notifications. And I don't care if it will stop popping up after three times. One time is too many. Totally unacceptable!?

So, I'm not alone in this. Great to hear that it's going to be fixed but I have to suffer several more days because on the laptops for some of the other family members, that popup opens in reduced size which hides the "X". Only way to close it is to click on the popup to put it in focus then use Alt+F4 (need to also press the function key... arggg) to close the window.

Keep in mind that product updates are rolling out gradually to all customers, and your PC may not have the live build just yet. Once the staged rollout update reaches 100%, it is automatically downloaded and installed.

The unwanted notifications were generated by a technical issue on our side and we rushed to address this in a fix, released to the whole user base on August 23rd 2022. We apologize for the inconveniences caused.

This shouldn't require a "fix". It should never have been created in the first place. And I shouldn't have to go into the settings to "turn off recommendations". Just provide the protection I'm paying for and stay out of sight unless it's something important for my security.

I really thought twice about renewing my subscription because I didn't like all the spam, but decided to give them one more year, to see if they'd sort their shit out. But honestly, they're not off to a very good start. It's not even a good password manager.

Thank you for your feedback. There are a couple of other AVs, if not more, that have News and Promotion (recommendation) options to toggle on and off, so I guess it just depends on the company and its business model and philosophy.

The option to turn off recommendation notifications has been designed precisely for users that do not wish to receive such pop-ups in the product. The product must satisfy the needs of a mass of users and as such, some users do wish to be informed and kept up to date with the product functionality and features available to them. Therefore, for the users that do not want to receive this information, the option to disable the recommendation notifications was implemented.

You can disable this by clicking Origin in the top left, then Application Settings. Click the Advanced tab, and there should be a checkbox to disable the popup.

However if you're getting different popups that are preventing you from playing, it sounds like you have malware on your machine. Scanning your machine for any infections is worth trying. If an infection is found/removed, be sure to change any passwords that you had previously too.

im getting ad pops also when i login.Something called counterflix. I havent loged in for a few days.saying ads are enabled on computer. i can't get into the app settings for origin. clicking on app settings does nothing. heres screen shot. runnin trendmicro house call now.

Thank God someone else has this issue!!!! I have counterflix ads on my origin as well and I can't find anywhere to get rid of them. It causes big problems for me because I can't update or even start the games. Recently I haven't even been able to use origin because it's only loading all the time. Have you found a way to get rid of it yet?

@SimCela1 @wernerstr This is not our software. If you are confident clearing out such software from your system, please do so.

If you are not confident with these steps, you can contact a friend/family member to help, or reach out to your local PC repair shop.

I'm having trouble with it as well. I've run malwarebytes and avira , on windows safe mode as well. I've run windows defender offline and can't get rid of it. Of all the softwares on my pc, origin has been the only one affected by it. I've been searching for solutions, but can't find any.

That said, premium antivirus programs offer extra features above and beyond the fundamentals. A robust system of parental controls could be a huge win for those with kids, for example. Or, a dedicated anti-ransomware layer of protection that only comes with the paid-for product could help catch one of the most dreaded infections and halt it in its tracks.

With today's connected devices, threats are abundant and can come from anywhere. Even if you think you're safe when online, odds are, you aren't. An antivirus app on your device (typically your home computer) watches over your activities, keeping a keen eye out for malware or other threats that may try to weasel their way onto your system. If anything foul play is detected, the software will act, alerting you of the threat and providing measures to handle it.

These apps are constantly on the lookout for malware that may make its way to you by various means. Many antivirus apps also have options to scan your system for infected files, keeping you protected on an even deeper level.

While it seems that as technology advances, the need for antivirus may be declining, that isn't actually the case. Even if you're mindful of your actions online and smart enough to not open any dodgy email attachments, the chance to have malware land on your computer is still very real.

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