How To Reset The Gmail Password

[Miriam]

HiI created my account back in 2016-2017 and I didn't use it for a while. I changed my phone since then and now I can't login because I don't remember my password. When I try to reset it, it says that the reset email was sent but I didn't receive anything. I tried looking into the spam folder and creating a contact with no-r...@dropbox.com but nothing worked. I know this is the right email because I got a lot of mails from dropbox about my account saying that my account storage is full and I should upgrade.

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I was looking through the emails I received in all these years from dropbox and like 1-2 years ago they said that they deleted my account due to my innactivity, but after that email, I still got other emails saying that my memory was full and I should upgrade my plan. So my question is: is it not closed?

I have a similar issue. I am trying to set up Dropbox on a second device but cannot remember password. Have requested a email to the email address that is in my profile multiple times but have not received it. It is not in my junk or spam folders and I have added Dropbox to my address book.

I can't delete my account because I don't remember the password.

When I try to reset password - I don't get an email.

I have access to the account - via Google Sign In

How can I delete an account?

Hey there!

I can't delete my account because I don't remember the password.

When I try to reset password - I don't get an email.

I have access to the account - via Google Sign In

How can I delete an account?

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Hi.

I have tried two different SMTP services, including Google Workspace SMTP, and the results are the same. The test email runs fine. The password reset however always goes to spam and is marked dangerous.

I have set a custom domain, and it reflects the same domain as where the email is sent from and the link back to the password reset. My spf and Cname settings are all fine. Im at a loss as to how to progress from here?

Of note is that most solutions I found centred around having your SPF, DKIM and DMARC correct. So I kept looking for problems in this area and while I got a passmark of 95.5 % for my email using -tester.com/ I was still being sent to SPAM as dangerous.

While making sure your header info is is a must to avoid the Gmail SPAM trigger there are other more subtle triggers. Google wont advise where your email is triggering (as it would give genuine hackers insights on how to beat their algorithms) So by a painstaking process of trial and error I finally figured it out.

Dropbox has changed my password for "security purposes" and now I can't login. I was told to request a password reset - so I did - entered my email, saw it popup and say "an email has been sent" - and never received the email. What follows is a message I sent via the Dropbox.zendesk.com support - which I'm able to login to. The problem is, other than the obvious, I keep getting the same response - which I posted below my support request here. Can anyone please help???

I do have access to my email - that's not the problem. I've requested the password reset and I'm not receiving the email with the link in it. I'm receiving the emails from you without any problems. I have added the "no-r...@dropbox.com" to my contacts.

Dropbox reset my password. Now I can't access all the photos of my children that are stored there. I'm trying to do a reset and for some reason I'm not getting the email with the reset link from Dropbox.

Attached please see jpg files verifying the request for the password reset, veryfying I'm receiving OTHER emails, into my email account associated with my Dropbox account - from you, and verifying that I have the "no-reply" email address in my contacts.

Again, I am simply not receiving a reset email from Dropbox. Dropbox changed my password and now I can't access my baby's pictures. What we need to do to fix this? Can we escalate this? It seems evident there is a problem somewhere between my requesting a password reset and Dropbox's outgoing email - what do we do now?

If you don't receive an email after a reasonable amount of time, please check your spam folder to ensure that no-r...@dropbox.com is not blocked. You can also add no-r...@dropbox.com to your address book and request another password reset email.

The fact that you didn't receive the password reset email from Dropbox does not mean that they didn't send it to you (they did indeed send it to you, almost instantly). The blame for not receiving the password reset email falls on the shoulders of the several possibilities including your email account or the email program that you use (eg: Outlook, Windows Live Mail, Thunderbird).

One possibility that can prevent the password reset email from getting through to you is if you're trying to perform this task while at your place of employment. Some businesses may block certain emails because it's not work-related or in an effort to prevent possible malware from infecting their network via an employee's personal email account.

Hi all...so, I just got the same, canned, response - AGAIN! After the long explanation that I'm simply not receiving the password reset email - after sending screenshots veryfying that email is working, that I have the no-reply email address in my contacts...is this a joke? Does anyone know how to get in touch with Dropbox support on the phone?

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I cannot remember my password, and I have requested the "reset password" link be emailed, but the email hasn't come through. I've checked Spam. I also contacted Square via the website, and the auto-reply has come through to the same email address, so I know that isn't the problem. Any suggestions? Thanks!

I'm sorry you haven't received the password reset email. In order to post here on the community, you must be signed into your Square account. I pulled your account and see no recent email messages from the address that is linked to your Square account.

Are you sure that you are entering the same email to the password reset as the email used on your account? Go ahead and send me a direct message here on the community with the email you are using to get in touch so I can have a team member look into this further.

I'm having the same problem. I requested a password reset on Thursday, and haven't gotten an email. We are running a business, and now cannot accept credit cards or track sales because we can't reach anyone by phone or email. How do I get help right now?

I'm having the same problem. I've added the email address to my contacts. The reset email is not in my inbox or spam. I've sent the request from my phone twice & my laptop twice. My email address is definitely spelled correctly. How am I supposed to contact customer support about this if I can't log in?! Help!

We've now tried this and still no email. We can't sign in to get help because we don't remember the password!! The app which kept the passwords was taken over by apple and is now defunked, so we are **bleep** out of luck unless someone can help us.

For your privacy, I removed your email from this public post. Going forward, please be careful to not sure personal contact information in our online forums. This will help us maintain your account's security.

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