Marketing Assignment

[Graeme Swartz]

Hi Gang,

 

Another toughie hey? Found an interesting article that could assist and you may want to read,

Managing reputation to rebuild battered brands by Andrew Pierce

 

Please feel free to share similar articles to inform the group.

 

How are you all doing out there? Must be honest, this time I’ve been caught with my pants down (figuratively)!! Have not completed 1 question yet so plenty of late night ghost writing (LOL!!)

 

Ciao

G

[Freddy Nkosi]

Hey Graeme,

Thanks for sharing this. It's very helpful.

Please also check the link below maybe you might find it useful for the second part of the assignment.

http://pivotpointsolutions.net/2010/04/14/customer-service-in-a-monopoly/

 

All the best,

 

Freddy

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