Dear Researchers,

I am sharing a questionnaire about "Mall management" developed by a fellow researcher.

Kindly fill it and submit it as soon as possible and help a researcher.

Please, ignore this mail if you are not interested.

If you have trouble viewing or submitting this form, you can fill it out online:
https://spreadsheets.google.com/viewform?formkey=dFFENHVaY0M3YUxRX3ZrSDFVMm5lcXc6MQ

Questionnaire for shoppers

Kindly mark your level of Agreement/Disagreement with the given statement by Putting a tick-mark in the appropriate column where 1=strongly agree 2=agree 3=not sure 4=disagree 5=strongly disagree

(1) Name

(2)Age

13-19
20-35
36-50
51-65

(3)Gender

Male
Female

(4)Marital Status

Single
Married
Widow/Divorcee

(5)Qualification

Schooling
Graduation
PG & above
Professional

(6)Occupation

Govt. service
Private service
Professional
Business
Student

(7)Monthly income

Less than Rs. 10,000
Rs.10, 000-Rs. 25,000
Rs. 25,000-Rs. 40,000
More than Rs. 40,000

(8)I get qualitative products from the store.

	1	2	3	4	5
Strongly disagree						Stongly agree

(9)I find wide variety of products

	1	2	3	4	5
Strongly disagree						Strongly agree

(10) I find it easy to search for an item in the store

	1	2	3	4	5
Strongly disagree						Strongly agree

(11)I find the right mix of modern and traditional products available in the store

	1	2	3	4	5
Strongly disagree						Strongly agree

(11)I get guarantees on its product quality.

	1	2	3	4	5
Strongly disagree						Strongly agree

(12)The products I get from the store are it reasonable prices.

	1	2	3	4	5
Strongly disagree						Strongly agree

(13)I am satisfied by the services offered by the store

	1	2	3	4	5
Strongly disagree						Strongly agree

(14) I feel happy with the self service facility in the store

	1	2	3	4	5
Strongly disagree						Strongly Agree

(15)I can exchange product, when I want.

	1	2	3	4	5
Strongly disagree						Strongly agree

(16)Store accepts all kinds of credit card

	1	2	3	4	5
Strongly disagree						Strongly agree

(17)I am provided with home delivery services by the store.

	1	2	3	4	5
Strongly disagree						Strongly agree

(18)I can get products from the store even on a phone call.

	1	2	3	4	5
Strongly disagree						Strongly agree

(19) I feel privileged while shopping in the store.

	1	2	3	4	5
Strongly disagree						Strongly agree

(20)I prefer the store because of self-image congruency

	1	2	3	4	5
Strongly disagree						Strongly agree

(21) I find the staffs cordial to me.

	1	2	3	4	5
Strongly disagree						Strongly agree

(22)I get easy entry and exit in the store.

	1	2	3	4	5
Strongly disagree						Strongly agree

(23)I like its interior and exterior design.

	1	2	3	4	5
Strongly disagree						strongly agree

(24)It is convenient for me to reach at the store.

	1	2	3	4	5
Strongly disagree						Srongly agree

(25)It is situated near to my home.

	1	2	3	4	5
Strongly disagree						Strongly agree

(26)I find hassle free parking facility by the store.

	1	2	3	4	5
Strongly disagree						Strongly agree

(27)The store’s sales promotion offer attracts me for shopping.

	1	2	3	4	5
Strongly disagree						Strongly agree

(28)I see the store advertisements frequently

	1	2	3	4	5
Strongly disagree						Strongly agree

(29)Symbol and color of the store is attractive for me.

	1	2	3	4	5
Strongly disagree						Strongly agree

(30) I enjoy the store atmosphere.

	1	2	3	4	5
Strongly disagree						Strongly agree

(31) I find the store environment is congenial.

	1	2	3	4	5
Strongly disagree						Strongly agree

(32)I feel the store adapts conservative approach.

	1	2	3	4	5
Strongly disagree						Strongly agree

(33)Store has good reputation among the customers

	1	2	3	4	5
Strongly disagree						Strongly agree

(34)I do have trust the store for shopping.

	1	2	3	4	5
Strongly disagree						Strongly agree

(35)I am satisfied with the store

	1	2	3	4	5
Strongly disagree						Strongly agree

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Questionnaire for shoppers

ANSUMAN JENA

Questionnaire for shoppers