Received Ticket : 66144

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BonusLink

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Feb 26, 2026, 1:59:00 AM (12 days ago) Feb 26

to Malaysian-properties-2014

Hello Malaysian-properties-2014,

Thanks for getting in touch with BonusLink! We’ve received your enquiry, and we will respond to you shortly. In the meantime, if you’re reaching out about any of the issues below, here’s a quick guide that might help:

How do I change/update my mobile phone number?
At present, you can update your mobile phone number through any of our self-service channels. To help us assist you promptly, please provide the following details so we can process your request as soon as we receive the information.

• Name.
• Mobile Phone Number; old and new.
• IC Number & Copy of IC.
• A mobile statement or telco app screenshot showing your full name and mobile number.
• Reason of phone number change.

Here is how you can request a physical card via the following channels:

BonusLink Website
• Click this link https://bonuslink.com.my/card-redemption
• Select "Order A New Card".
• Click "Add to Cart". Provide the name that you would like to be printed on the card (we recommend following your IC).
• Once done, you'll be led to provide your delivery details and view your order summary. Congrats! You have successfully placed your order.

BonusLink Mobile App
• Click on the ‘BonusLink Card’ on the dashboard
• Select "Request Physical Card" on the top right menu.
• Click "Order A New Card".
• Click "Add to Cart". Provide the name that you would like to be printed on the card (we recommend following your IC).
• Once done, you'll be led to provide your delivery details and view your order summary. Congrats! You have successfully placed your order.

Thanks again, and we’ll be in touch soon!

Regards,
Member Interaction Centre
BonusLink

BonusLink

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Mar 4, 2026, 10:02:27 PM (6 days ago) Mar 4

to Malaysian-properties-2014

Hello Malaysian-properties-2014,

Thank you for reaching out to BonusLink. We’d love to hear how we did in assisting you with your recent request: 66144.

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