Received Ticket : 61833

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BonusLink

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Feb 11, 2026, 1:59:03 AMFeb 11
to Malaysian-properties-2014

Hello Malaysian-properties-2014,

Thanks for getting in touch with BonusLink! We’ve received your enquiry, and we will respond to you shortly. In the meantime, if you’re reaching out about any of the issues below, here’s a quick guide that might help:

How do I change/update my mobile phone number?
At present, you can update your mobile phone number through any of our self-service channels. To help us assist you promptly, please provide the following details so we can process your request as soon as we receive the information.

• Name.
• Mobile Phone Number; old and new.
• IC Number & Copy of IC.
• A mobile statement or telco app screenshot showing your full name and mobile number.
• Reason of phone number change.

Here is how you can request a physical card via the following channels:

BonusLink Website
• Click this link https://bonuslink.com.my/card-redemption
• Select "Order A New Card".
• Click "Add to Cart". Provide the name that you would like to be printed on the card (we recommend following your IC).
• Once done, you'll be led to provide your delivery details and view your order summary. Congrats! You have successfully placed your order.

BonusLink Mobile App
• Click on the ‘BonusLink Card’ on the dashboard
• Select "Request Physical Card" on the top right menu.
• Click "Order A New Card".
• Click "Add to Cart". Provide the name that you would like to be printed on the card (we recommend following your IC).
• Once done, you'll be led to provide your delivery details and view your order summary. Congrats! You have successfully placed your order.

Thanks again, and we’ll be in touch soon!

Regards,
Member Interaction Centre
BonusLink





BonusLink

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Feb 13, 2026, 3:02:13 AMFeb 13
to Malaysian-properties-2014

Hello Malaysian-properties-2014,

Thank you for reaching out to BonusLink. We’d love to hear how we did in assisting you with your recent request: 61833.

Please take a moment to rate your experience with us, your feedback helps us serve you better.

How would you rate the support you received?

5 Excellent
4 Good
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1 Very Poor

We truly appreciate your time and support. We’re always learning from your feedback.

Warm Regards,
Member Interaction Centre
BonusLink





BonusLink

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Feb 18, 2026, 11:42:20 PMFeb 18
to Malaysian-properties-2014

This request was closed and merged into request #63342 "Digest for malaysian-properties-...".





 
Thank you for reaching out to BonusLink. We’d love to hear how we did in assisting you with your recent request: 61833.
 
Please take a moment to rate your experience with us, your feedback helps us serve you better.
 
Request: Digest for malaysian-pr...@googlegroups.com - 1 update in 1 topic
 
Share your feedback with us.
 
You can copy the following URL into your browser to rate:
 
https://mybonuslink.zendesk.com/hc/en-gb/survey_responses/01KHB0AYAWZF2ZJ49DSAJ32AWX?access_token=c29pndVwHEKm1xFRj5z_pDkHTw
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We truly appreciate your time and support. We’re always learning from your feedback.
 
 
Warm Regards,
Member Interaction Centre
BonusLink
 
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This email is a service from BonusLink.
 
 
 
 
 
 
 
 
 
 
 
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