Hello Malaysian-properties-2014,
Thanks for getting in touch with BonusLink! We’ve received your enquiry, and we will respond to you shortly. In the meantime, if you’re reaching out about any of the issues below, here’s a quick guide that might help:
How do I change/update my mobile phone number?
At present, you can update your mobile phone number through any of our self-service channels. To help us assist you promptly, please provide the following details so we can process your request as soon as we receive the information.
• Name.
• Mobile Phone Number; old and new.
• IC Number & Copy of IC.
• A mobile statement or telco app screenshot showing your full name and mobile number.
• Reason of phone number change.
Here is how you can request a physical card via the following channels:
BonusLink Website
• Click this link https://bonuslink.com.my/card-redemption
• Select "Order A New Card".
• Click "Add to Cart". Provide the name that you would like to be printed on the card (we recommend following your IC).
• Once done, you'll be led to provide your delivery details and view your order summary. Congrats! You have successfully placed your order.
BonusLink Mobile App
• Click on the ‘BonusLink Card’ on the dashboard
• Select "Request Physical Card" on the top right menu.
• Click "Order A New Card".
• Click "Add to Cart". Provide the name that you would like to be printed on the card (we recommend following your IC).
• Once done, you'll be led to provide your delivery details and view your order summary. Congrats! You have successfully placed your order.
Thanks again, and we’ll be in touch soon!
Regards,
Member Interaction Centre
BonusLink
Thank you for reaching out to BonusLink. We’d love to hear how we did in assisting you with your recent request: 69119.
Please take a moment to rate your experience with us, your feedback helps us serve you better.
|
We truly appreciate your time and support. We’re always learning from your feedback.
Warm Regards,
Member Interaction Centre
BonusLink
Request #75661 "Digest for malaysian-properties-..." was closed and merged into this request. Last comment in request #75661:
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Acknowledgement for Case CS0729974
SPH Customer Experience <donotrep...@sph.com.sg>: Mar 25 06:59AM
Dear Sir / Madam,
Thank you for your email. We will respond to you within 3 working days.
In the meantime, you may wish to know that you can perform the following services through your mySPH account:
Change password
Change/Manage your subscriptions
Change the credit card used for payments
View your latest invoices
Log out devices that are using your account
Request for temporary stop to your print papers
You can click into the individual links above to access the services. Alternatively, to access your mySPH account, please log in here.
For news tablet or subscription promotion details, please visit https://subscribe.sph.com.sg
Please click here for our FAQs.
Thank you and we look forward to your continued support.
Kind Regards,
Customer Experience
Consumer Division
SPH Media
(This is an automated response, please do not reply to this message. If you wish to reach us, please email us at ci...@sph.com.sg or chat with us at subscribe.sph.com.sg.)
subscribe.sph.com.sg | Frequently Asked Questions | Email: ci...@sph.com.sg
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- Tell us about your experience with BonusLink 69119 - 1 Update
- Tell us about your experience with BonusLink 71327 - 1 Update
- Tell us about your experience with BonusLink 71734 - 1 Update
- Acknowledgement for Case CS0725552 - 1 Update
BonusLink <sup...@mybonuslink.zendesk.com>: Mar 20 10:02AM
<div>Hello Malaysian-properties-2014,
Thank you for reaching out to BonusLink. We’d love to hear how we did in assisting you with your recent request: 69119.
Please take a moment to rate your experience with us, your feedback helps us serve you better.
Request: Digest for malaysian-pr...@googlegroups.com - 1 update in 1 topic
Share your feedback with us.
You can copy the following URL into your browser to rate:
https://mybonuslink.zendesk.com/hc/en-gb/survey_responses/01KM5B3PF14WA1AYSKYGB0NSAE?access_token=c9TTfFM-Qc4Psj3GOzCbLtFjeQ
</div>
We truly appreciate your time and support. We’re always learning from your feedback.
Warm Regards,
Member Interaction Centre
BonusLink
--------------------------------
This email is a service from BonusLink.
[MNVX2X-NGME2]
BonusLink <sup...@mybonuslink.zendesk.com>: Mar 20 10:02AM
<div>Hello Malaysian-properties-2014,
Thank you for reaching out to BonusLink. We’d love to hear how we did in assisting you with your recent request: 71327.
Please take a moment to rate your experience with us, your feedback helps us serve you better.
Request: Digest for malaysian-pr...@googlegroups.com - 1 update in 1 topic
Share your feedback with us.
You can copy the following URL into your browser to rate:
https://mybonuslink.zendesk.com/hc/en-gb/survey_responses/01KM5B3P5EPGV4E5TJT8KM4M0V?access_token=2tTYhJ_OxO4sIks6dLCIV42r-A
</div>
We truly appreciate your time and support. We’re always learning from your feedback.
Warm Regards,
Member Interaction Centre
BonusLink
--------------------------------
This email is a service from BonusLink.
[ZY6GDW-WZW5N]
BonusLink <sup...@mybonuslink.zendesk.com>: Mar 20 10:01AM
<div>Hello Malaysian-properties-2014,
Thank you for reaching out to BonusLink. We’d love to hear how we did in assisting you with your recent request: 71734.
Please take a moment to rate your experience with us, your feedback helps us serve you better.
Request: Digest for malaysian-pr...@googlegroups.com - 1 update in 1 topic
Share your feedback with us.
You can copy the following URL into your browser to rate:
https://mybonuslink.zendesk.com/hc/en-gb/survey_responses/01KM5B3M4PJC5H7JWJ2FKETJ0C?access_token=hq1W938jhVow23xoa67RoxgKQQ
</div>
We truly appreciate your time and support. We’re always learning from your feedback.
Warm Regards,
Member Interaction Centre
BonusLink
--------------------------------
This email is a service from BonusLink.
[ZY6V0M-RLRLM]
SPH Customer Experience <donotrep...@sph.com.sg>: Mar 20 07:00AM
Dear Sir / Madam,
Thank you for your email. We will respond to you within 3 working days.
In the meantime, you may wish to know that you can perform the following services through your mySPH account:
Change password
Change/Manage your subscriptions
Change the credit card used for payments
View your latest invoices
Log out devices that are using your account
Request for temporary stop to your print papers
You can click into the individual links above to access the services. Alternatively, to access your mySPH account, please log in here.
For news tablet or subscription promotion details, please visit https://subscribe.sph.com.sg
Please click here for our FAQs.
Thank you and we look forward to your continued support.
Kind Regards,
Customer Experience
Consumer Division
SPH Media
(This is an automated response, please do not reply to this message. If you wish to reach us, please email us at ci...@sph.com.sg or chat with us at subscribe.sph.com.sg.)
subscribe.sph.com.sg | Frequently Asked Questions | Email: ci...@sph.com.sg
Copyright © 2022 SPH Media Limited. Co. Regn. No. 202120748H. All Rights Reserved.
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