I've seen a few posts on other threads asking those who have received their Replicator 2s about the shipping time.I propose using this thread to track that information so that those of us who are still waiting patiently for our printers can get a sense of when we might receive our orders.I'll start...Replicator 2 Order Date: October 3, 2012Shipping Notification Received: (not yet)Printer Arrived: (not yet)
Shipping Notification Received: (not yet)
Printer Arrived: (not yet)
Percentage of hair loss since order: 42.39 %
They've already gone beyond 6 weeks on my order, and I still haven't heard anything from MBI. They keep promising to be "sending out an update very soon with more information and specifics".
Ordered mine : September 25th. No shipping information as of now.
I did ask for an update last week and was told that they did not expect to go out past 7 weeks, which is tomorrow for me.
I've seen a few posts on other threads asking those who have received their Replicator 2s about the shipping time.I propose using this thread to track that information so that those of us who are still waiting patiently for our printers can get a sense of when we might receive our orders.I'll start...
Replicator 2 Order Date: October 3, 2012
+1!
I was actually bothered by the having printers at the physical store as well. even before the storm, i was waiting while printers sat in the store. Seems like you should take care of the customers who already paid first.
Why would they do that while we wait 6-7 weeks?
Hi Everyone,
My name is Ben, I'm the support manager at MakerBot. I'm jumping in to let you all know that we hear you: it seems that a number of people have reported not receiving shipping confirmation for their orders before they arrived. We're very sorry about that. We've looked into this issue and we've made improvements to our order confirmation system, and we'll be reaching out to all of our customers whose orders have recently been shipped to make sure those shipping confirmations get through successfully.
I also want to assure you all that we're currently shipping on time, and we don't expect that to change - Sandy was a serious setback for MakerBot and our community as well as the tri-state area in general.
We've been working diligently to get orders out on time, and so far we're very happy to say there haven't been any delays to our original projected lead time. That said, if it seems that there's any chance that we'll fall behind our projected lead times, we'll be sure to let anyone affected know as soon as possible, and we'll keep you all posted on our shipping status.
We're all grateful for your understanding while we get back on our feet in the aftermath of Sandy. We can't wait to get these bots out to you to see what amazing things you'll make with them. If you have any questions about your order status, please always feel free to email us at sup...@makerbot.com - we'll be happy to provide you with an update, at MakerBot customer satisfaction is our number one priority!
Sincerely,
Ben McCallum
MakerBot Support
I've seen a few posts on other threads asking those who have received their Replicator 2s about the shipping time.I propose using this thread to track that information so that those of us who are still waiting patiently for our printers can get a sense of when we might receive our orders.I'll start...Replicator 2 Order Date: October 3, 2012Shipping Notification Received: (not yet)Printer Arrived: (not yet)
Ben,
Thanks for the information, but I must admit I'm a bit confused. You said, "and so far we're very happy to say there haven't been any delays to our original projected lead time". But I'm already at 6 1/2 weeks - past the 4-6 week window that was advertised when I made my purchase. As far as I know, my order hasn't shipped. And you can see that some others have the same issue.I hope I don't sound gruff, because I don't intend to be. We're just trying to plan our time, and can't seem to get any real answers.
Well, I'm not sure where they are with shipping. Based on other feedback, today they're shipping some 9/25 orders and some 9/28 orders. I also ordered on 9/28, and they just told me, "Great News! It looks like your order will ship this week!" I've asked for clarification (i.e., does that mean today, or Friday), but no response yet.
WAIT! I pressed "Post Reply" and refreshed my order status on the website. It now shows as packed and shipped. So put me down for:Ordered 9/28Shipped 11/14 (6 weeks and 5 days)Not yet received
Replicator 2 Order Date : October 15, 2012
Shipping Notification Received: Not quite yetPrinter : Not yet
This is like waiting for a new iPhone/iPad. Lots of excitement and anxiety.Thanks for the updates Ben! It is much appreciated.
--
You received this message because you are subscribed to the Google Groups "MakerBot Operators" group.
To view this discussion on the web visit https://groups.google.com/d/msg/makerbot/-/Z9S9JZy1wT0J.
My order date was September 26, Received on November 14th.
Build plate may have slight warp, working with support about that. They've been great with answering questions today.
Karyn
Final update:Ordered September 28Shipped November 14Received November 19
Replicator 2 Order Date : October 03, 2012
Shipping Notification Received : November 20, 2012Printer arrived : Not yet
Ordered October 6th
Received Shipping: Yes (today)
Delivery Date: no
Replicator 2 Order Date: October 3, 2012Shipping Notification Received: November 15, 2012Estimated Delivery Date: November 23, 2012 (7 weeks, 2 days)
Printer Arrived: November 23, 2012 (7 weeks, 2 days)
http://www.makershed.com/MakerBot_Replicator_2_3D_Printer_p/dsmb03.htm?Click=37845
FWIW I have been using utimaker PLA in mine without any issues. price is roughly the same and the tolerance seems very good. I recieved it in about 5 days after ordering it. Plus I was able to get black and silver.
Ordered October 5thReceived Shipping Notice November 21stDelivery Date Soon(tm)
--
You received this message because you are subscribed to the Google Groups "MakerBot Operators" group.
To view this discussion on the web visit https://groups.google.com/d/msg/makerbot/-/bA-tqa-lkHwJ.
So... we should all cancel our orders with makerbot and buy from
makershed thereby making less profit a reality for makerbot?
Are there people making a profit with it!?!dollarsignsineyesBart
I've seen a few posts on other threads asking those who have received their Replicator 2s about the shipping time.I propose using this thread to track that information so that those of us who are still waiting patiently for our printers can get a sense of when we might receive our orders.I'll start...
Replicator 2 Order Date: October 3, 2012
Shipping Notification Received: (not yet)Printer Arrived: (not yet)
Excited to get mine!Ordered: October 12thStatus: "Waiting to be packed" (Been that status since ordered)Delivered: Nope
FYI, I contacted Maker Shed today and they no longer have Rep2s in stock. Like the rest of us, they do not know when they will get their next shipment in. They do have some Rep1 still in stock, however.
Order Date: November 1Shipping Notification Received: TBDDelivery Date: TBD
It must be going faster and faster every day I presume.
I ordered on October 12th and just received shiping info as well.
Well, I ordered my Replicator 2 this afternoon Dec. 7 2012 we'll see how long it takes.I had a conversation with their sales department as their website won't work with MS Explorer. I had to switch to Firefox in order to place my order. I questioned the lead time and got a real vague "we are trying to improve on it." Don't feel bad Solidoodle is as bad or worse it seems. Must be something to do with the industry.
Oct 17 should never have waited so long!