Retraction 1.3mm (default), all default settings: except set extruder to 215C (was getting a lot of stringing between travel moves). Rafts on, get a lot of curling of model corners, 12mm wide helps. Supports on.
Makerbot PLA, 1.77mm, measures about right. We set filament dia to actual if it's off by more than .05mm, and we keep it sealed with a dryer pouch in the bag, except when printing, and we are trying to dry out rolls that have been out a few days, leave them in a dry environmental chamber at about 125F overnight (just started that, not tested yet).
We were using Makerbot Desktop, worked a bit better (all settings default, but turned on supports and rafts), due to Makerbot Print putting supports in wrong. Last update seems to have fixed it though.
New parts: extrude head (heater and nozzle), drive wheel, drive wheel clamp parts, printed new print head chassis, was warped.
Fan drivers seem flaky, don't seem to respond to settings. Heat was falling down around 210C when set at default 230C after about a 2 hr print, then cutting out. Then we replaced all parts above, and it's holding temp OK, seems like. Would also jam the filament, and sit there and grind in one spot. All sounds like a dying board, from what I read here.
Thanks,
Chris
pics in a second