Ho tro hoc vien - Support Ticket

Nguyen Hoang

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Aug 23, 2011, 2:50:47 AM8/23/11

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Than gui cac hoc vien MAITF,

Nham nang cao dich vu khach hang va ho tro hoc vien, Ban Dieu Hanh chuong trinh Thac sy tao ra he thong support de co the cung cap cac thong tin tra loi nhanh va chinh xac cho hoc vien hon (du kien hoc vien se duoc tra loi trong 6 gio ke tu luc submit ticket vao cac gio lam viec trong tuan. Trong truong hop cac hoc vien nhan duoc reply muon hon 6 gio doi voi thoi gian lam viec trong tuan, vui long submit ticket len chu de "topic complaint", cac ticket nay se duoc xem xet boi Ban quan ly du an.)

http://support.kinhdoanh.edu.vn/

Thu vien dien tu la mot phan rat quan trong trong viec hoc tap cua hoc vien, BDH de nghi tat ca cac hoc vien kiem tra lai cac hoat dong sau day, neu bat ky hoat dong nao khong thuc hien duoc, vui long submit ticket cho admin chuong trinh theo thanh pho dang hoc tap. (VD: Topic la: MAITF Hanoi, MAITF Saigon)

1. Login vao Xstream.

2. Thay hien thi ro cac mon hoc cua hoc ky dang hoc tap.

3. Truy cap duoc vao elibrary, thu vien dien tu va muon duoc sach dien tu trong do (view online hoac download as pdf file.)

4. Upload duoc bai lam len Xstream theo dang file Word.

5. Xem duoc phan mem Turnitin khi upload dang draft de biet ty le noi dung bai cua minh giong voi noi dung cac nguon da co san tren mang.

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Nguyen Hoang

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Minh Quang Le

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Aug 23, 2011, 1:07:25 PM8/23/11

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HI anh Nguyên,
Anh ơi, a có thể hướng dẫn cụ thể lại các bước được ko ạ, em ko thể nào vào được cái trang như hình vẽ của anh mặc dù đã vào được Xstream.

Em xin cảm ơn a

Em Minh

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Nguyen Hoang

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Aug 23, 2011, 10:22:02 PM8/23/11

to maitf01...@googlegroups.com, Thinh, Tran Le Quoc (HOFinance)

Bao men,

Anh se nhac ben Leeds Met change submission date. Ve scan bai dissertation, em upload bai len do theo hinh anh gui xem no show ra sao. Em co the submit newer version later de len version cu.

A N

On Wed, Aug 24, 2011 at 11:58 AM, Bao Tran Thai <tran...@gmail.com> wrote:

Anh Nguyen oi,

Em len website cua Leed, trong phan Dissertation submission de xem thu thi thay due date cua Dissertation van con la 26 Aug 2011. Truoc day, tui em da duoc extend deadline cua mon Marketing ma due date cua mon Marketing tren Xstream khong duoc revise, va den ngay new deadline thi tui em khong submit duoc bai` marketing len xstream duoc(phai gui mail cho Thao admin thoi). Nhu vay, anh vui long kiem tra va lam viec voi Leeds de ho revise due date cho Dissertation, de tui em co the submit len Xstream duoc nhe. Cam on anh truoc.

By the way, anh vui long huong dan cu the cho em cach scan dissertation cua minh bang Turnitin nha.

Tran-MAITF1

On Tue, Aug 23, 2011 at 1:50 PM, Nguyen Hoang <hoangth...@gmail.com> wrote:

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