JAWS is a screen reader for Microsoft Windows offered by Freedom Scientific, Inc. JAWS will assist users who are blind or low-vision to use a Windows computer. JAWS has a variety of features, including Braille support, multi-lingual speech synthesis, and multi-screen support.
JAWS may be configured to launch when a user logs into Windows, or it may be launched manually by double-clicking on the desktop icon or from the JAWS entry in the Start Menu. Refer to the JAWS Quick Start Guide for more ways to start JAWS.
JAWS is highly configurable, and a discussion of the configuration options for JAWS is beyond the scope of this document. A screenshot of the basic settings windows for JAWS is shown in Figure 2 below. The reader is encouraged to read the documentation included with JAWS or to click on one of the links on the JAWS documentation page.
It seems that the accessibility when using the windows version of itunes and jaws is pretty much non existant. Anyone know why? If I remember correctly there was some type of issue between apple and jaws that apple refused to fix. I'm guessing that's still the case? The interesting thing is that NVDA works with the windows version of itunes just fine so not sure the bief between freedomscientific or whatever their name is today and apple but I heard back in the day there was something going on.
In the JAWS Settings Center for the Default Configuration there is a setting called:
"Use Accessibility Driver"
If this setting is checked (which it is for some versions of JAWS) then JAWS is using the legacy method of capturing text on the screen. Unfortunately, because of changes made under the hood by Microsoft for Windows 10, this legacy method (based on the old OSM or Off Screen Model) was not seeing some text written to the screen.
The new GDI-Hooking method for capturing text written to the screen has been under development for some time now and has been available as an optional method to see text on the screen. In the future, all versions of JAWS will be using this new method to see text on the screen.
To use the new method of seeing text (which will be necessary in some appications) the "Use Accessibility Driver" setting in the JAWS Settings Center should not be checked. I have been running this way now for almost two years and have experienced few if any problems.
I know in the past there were two different downloads of JAWS. One was from the Apple website and one was from the Microsoft Store. Unfortunately, I cannot find one on the Apple site anymore. I downloaded a copy on my new laptop from the Microsoft Store and noticed that tab response is extremely inconsistent. IT doesn't matter whether the accessibility driver is enabled or disabled. This version of iTunes isn't an app; it's a crApp.
I'm glad you were able to duplicate this bug, with the ms store version, tab response is very sluggish and inconsistent. I don't think there's an apple download anymore. NVDA works just fine so I'm going to have to say it's a jaws issue at this point. I'd contact fs about it but fs has a habit of putting the blame on ones pc rather than their own software so it would be a waiste of time. Guess I'll use NVDA with itunes until this gets resolved if ever. I still like to use itunes for windows for some tasks such as backing up to the pc rather than ICloud, reason being is that a pc backup restores everything on your phone exactly how you had it and all of your settings as well.
Hello,
When you go to the link provided above from Apple to download iTunes for windows, it just links to the microsoft store. Unless you look at downloading an older version of iTunes, the only version now available is the one that's found on the microsoft store.
Yes, that is what I noticed too. I did not find a link for any current version of windows on the Apple website; rather, every link on that page led either to an older version or to the Microsoft Store.
What I'm trying to understand is with the ms store version how a free screen reader like NVDA works just fine with the software while a screenreader that costs almost a grand has issues with it. Maybe there's something I'm missing, but it just doesn't make sence to me. From my understanding narator also works well with the ms store version as well but haven't tried it.
It is possible to download iTunes from the website above after all. Below the link that says get it from the Microsoft Store, there is a button that says "windows". Click that and it will take you to a page where you can download either a 64-bit or a 32-bit version. I havent' tried it yet as I am still at work but plan to reinstall once I get a chance. Thanks for providing that link after all. :)
I have now uninstalled the Microsoft Store version and installed the version located at I am happy to say that the 64-bit version works with JAWS 2022. Thanks to @Tyler for providing that link earlier. Remember, to get the correct version, you have to look below the link telling you to get it from the Microsoft Store and click on the Windows button.
Glad the direct download works. Regarding why the version of iTunes in the Microsoft Store works with NVDA but not JAWS, in my opinion, while the extensive feature set of JAWS has made it quite capable and powerful over the years, it has also made the software feel bloated and cumbersome. That is why I generally recommend NVDA to most blind and low vision Windows users, as I find it has most of the features that most people will need. Also, in my subjective experience, NVDA (and Narrator in a pinch) are much faster, more reliable and less resource-intensive than JAWS on the same hardware.
Anyway, the more I hear about NVDA, the more I am thinking it may be time to begin looking at jumping ship. with the way that NVDA seems intent on being constantly improved, not to mention the difference in price, Vespero better start figuring some things out. iTunes is just the latest example.
With PictureSmart AI, JAWS users can now explore a whole new world of digital content. From detailed descriptions of charts and diagrams to social media posts to insights into screenshots of application windows, PictureSmart AI removes the longstanding barrier between visually impaired users and graphical information, ensuring everyone can fully participate in the digital age.
PictureSmart AI is available in the March update of JAWS and Fusion version 2024. Visit the JAWS 2024 release notes to learn more and see examples. Freedom Scientific is committed to continuous improvement, ensuring PictureSmart AI evolves to meet the needs of our diverse user base.
Freedom Scientific and its products are registered trademarks in the United States and/or other countries. The names of actual companies and products mentioned herein may be the trademarks of their respective owners.
The following list of JAWS keyboard commands or keyboard shortcuts help anyone working in the area of digital accessibility as a reference document. This document also helps developers to check for screen reader conflicts while implementing access keys. These JAWS keyboard commands should work on all Windows based browsers. See the Maxability recommended screen reader Vs browser combination for accessibility.
JAWS is a commercial screen reader by FreedomScientific. If you have not already downloaded the JAWS screen reader for windows, Go to JAWS download page, however read the Freedom scientific terms and conditions of using the software.
A picture may be worth a thousand words, but for Windows screen readers, the challenge is to convey the meaning of computer graphics in far fewer words than that. In this Product Evaluation, we compare the ability of two leading screen readers to provide access to Windows and key applications. The programs were not compared directly with each other and were rated on a scale of 0 to 5 as follows:
JAWS for Windows (JFW) provides a set of basic speech commands enhanced by sophisticated, program-specific scripts. These scripts fine-tune JFW for particular Windows applications. Henter-Joyce provides well-written scripts for many popular applications, and JFW's performance excels in these applications.
JFW simplifies the reading of the screen by presenting it as a series of lines of text, even when the text is scattered and not actually linear. This feature provides a reliable way to read the current line in a word processor and also the highlighted item in a dialog box.
JFW supports numerous refreshable braille displays and several languages. Eloquence software speech is included, so casual computer users with sound cards can avoid spending the additional several hundred dollars to buy a high-quality hardware synthesizer.
JFW installed easily from Windows, except on some test machines with incompatible video cards. Video card problems were solved by installing drivers from the Windows CD-ROM. (It was necessary to use another screen reader or sighted assistance to perform this operation.) If a sound card is available, the installation uses Eloquence to provide speech. Each time JFW is updated, even if the merge utility that preserves user settings is run, the new version is installed to a new directory, giving multiple versions, which can cause confusion. JFW's copy-protection feature can also cause unexpected problems. For example, in one test case, we had to reinsert our authorization disk during the upgrade. In another instance, an overnight upgrade to our system erased the hidden file JFW uses as authorization, and the program became a demonstration copy until we "reauthorized" it. The manual is available in print and on disk. A cassette tutorial and a braille quick-reference guide are included. Extensive on-line help is provided for JFW commands and some application commands.
JFW read text and menus in both word processors tested. It identified and read the buttons in most dialog boxes but often did not read the messages in these and other programs. In WordPerfect, it sometimes made errors in identifying control buttons, such as misidentifying radio buttons, leaving us unaware that choosing that option would change another option.
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