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Ling Baus

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Aug 2, 2024, 10:21:20 AM8/2/24
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Can anyone help? Virgin Media have charged me for Netflix streaming services which I haven't used. I have rang them to cancel twice and was refunded last month but have been charged again this month. Netflix cant help as my email address does not have an account with Netflix. I am at a loss as to why Virgin think i have Netflix at all let alone why they continue to charge me for it. Can anyone help? Thank you

Hi, I had this very same problem, I would advise that you use their official complaint form which then raises a ref number. Keep your own record of the ref number to hand. Follow up the other options using the ref number . I had the same problem which is still unresolved since 2023. Only now has the NETFLIX cost been removed from my account. Only to be replaced by a SKY Sport cost which was promised as a compensation package . Im at my wits end but hope this goes some way to helping you.

Trying to reach Netflix for help with your account? If so, watch out for this crafty con. Scammers provide fake customer support numbers online and fool callers into purchasing unrelated computer software.

Here's how the scam works. You are having trouble with your Netflix account, so you search online for the customer support phone number. A quick search turns up what appears to be a legitimate toll-free number (1-888 or 1-844 number). You dial it, and a "representative" answers. This person declares that your Netflix account has been hacked. In one version, the scammer claimed a dozen people from across the globe all used a victim's account.

Skeptical? The "representative" says they can provide proof that your account was hacked. But first, they need remote access to your computer. Unfortunately, granting a scammer access can open you up to the risk of identity theft.

Scam artists can install malware that records passwords or hunts for personal information, such as bank account numbers. However, according to BBB Scam Tracker reports, this scam appears to be a pretext for selling computer security software. The expensive software - victims report paying between $200 and $900 - will do nothing to fix your Netflix account, which was never hacked in the first place.

The goal of the Netflix Open Connect program is to provide our millions of Netflix subscribers the highest-quality viewing experience possible. We achieve this goal by partnering with Internet Service Providers (ISPs) to deliver our content more efficiently. We partner with over a thousand ISPs to localize substantial amounts of traffic with Open Connect Appliance embedded deployments, and we have an open peering policy at our interconnection locations. If you are an ISP with a substantial amount of Netflix traffic, review this information to learn more about the program.

The Netflix Open Connect program provides opportunities for ISP partners to improve their customers' Netflix user experience by localizing Netflix traffic and minimizing the delivery of traffic that is served over a transit provider.

There are two main components of the program, which are architected in partnership with ISPs to provide maximum benefit in each individual situation: embedded Open Connect Appliances and settlement-free interconnection (SFI).

Open Connect Appliances can be embedded in your ISP network. Embedded OCAs have the same capabilities as the OCAs that we use in our 60+ global data centers, and they are provided to qualifying ISP partners at no charge. Each embedded OCA deployment will offload a substantial amount of Netflix content traffic from peering or transport circuits. Multiple physical deployments can be distributed or clustered on a geographic or network basis to maximize local offload.

If you have substantial Netflix traffic destined to your ISP customers, deploying embedded OCAs is usually the most beneficial option. However, embedded OCAs are not always deployed, depending on your traffic levels, data center limitations, or other factors.

Netflix has the ability to interconnect at a number of global data center facilities and public Internet Exchange fabrics as listed on our Peering Locations page. We openly peer with any network at IXP locations where we are mutually present and we consider private interconnection as appropriate. If you are interested in interconnection, please review the information on the Peering Locations page.

ISPs who do not currently participate in public peering might want to consider that a single IX port can support multiple peering sessions, providing direct access to various content, cloud, and network providers. In addition to Netflix, many large organizations such as Akamai, Amazon, Facebook, and Google/YouTube widely participate in public peering and combine to deliver a substantial percentage of traffic to a typical ISP.

From a connectivity standpoint, IX ports can be reached locally in a data center or via transport. We recommend as a detailed source of information that can help you find an IX that best meets your needs.

The following diagram shows an example of an OCA that is embedded in a partner network, in conjunction with SFI peering which is used to provide additional resiliency and to enable nightly content fill and updates.

In contrast, the next diagram shows an example of SFI (peering) without the deployment of embedded OCAs in the partner network. In this scenario, traffic is delivered to end users via SFI from Netflix appliances that are located in local IXPs, to avoid both the cost and congestion that is associated with transit.

President Joe Biden and House Speaker Kevin McCarthy plan to speak again Monday on the debt ceiling. Plus, USA TODAY White House Correspondent Francesca Chambers explains a U.S. plan to assist training Ukrainian pilots, Black women looking for Black sperm donors struggle with a shortage, how ashwaghanda helps with stress, and USA TODAY Producer Callie Carmichael speaks with Netflix Executive Producer Terry Meurer on how 'Unsolved Mysteries' solves cold cases.

Hit play on the player above to hear the podcast and follow along with the transcript below. This transcript was automatically generated, and then edited for clarity in its current form. There may be some differences between the audio and the text.

Taylor Wilson: Good morning. I'm Taylor Wilson and this is 5 Things you need to know Monday, the 22nd of May 2023. Today, the latest on the debt ceiling. Plus, how the US plans to help Ukrainian pilots, and how a Netflix show is helping to solve cold cases.

Well, get ready for another week or two of negotiations on the debt ceiling, that's even as the countdown clock gets closer and closer to a potential government default next month. Republican House Speaker Kevin McCarthy said he and Biden had a productive phone conversation yesterday as Biden flew back from Japan and the pair planned to meet again today. Speaking earlier with reporters at the G7 summit, Biden called GOP demands extreme. Republicans want to tie a number of spending cuts to negotiations. Meanwhile, Treasury Secretary Janet Yellen told the NBC this weekend that the true deadline to avoid default is up in the air and that the government could conceivably pay its bills past June 1st, but not much further. You can read more on usatoday.com and listen to a number of our episodes last week. We'll have more in the coming days.

Francesca Chambers: President Joe Biden told other world leaders during the Group of Seven summit on Friday that the US would help with training Ukrainian pilots on modern fighter jets, which includes the American-made F-16s. Now, this is a big deal because President Zelenskyy of Ukraine has been pushing the US to provide the F-16s. The US is simply saying at this time that it will help with a joint effort to train Ukrainian pilots on the fighter jets, but this could signal that Washington is getting closer to arming Ukraine with the aircraft.

Francesca Chambers: The US has said that it's focused on helping Ukraine achieve its goals currently during a spring offensive and heading into the summer. But a senior administration official told me that this is now about helping Ukraine with longer term capabilities to defend itself against potential future threats.

Francesca Chambers: Well, the fact that the United States is now saying that it will help train the Ukrainian pilots on the American-made F-16s is a shift in US position, and it comes after Zelenskyy not only visited the United States in December, but as he has been visiting European countries over the last few days.

Francesca Chambers: G7 leaders have heavily been focused on the war in Ukraine. In fact, on the very first day of the G7 summit, they sat down for a working session to talk about Ukraine. Another key focus of the G7 summit has been sanctions on Russia. The US unveiled a new sanctions package that includes new restrictions on the architectural and engineering sectors of Russia. The other thing that the US rolled out are sanctions on individuals, including those who have been accused of helping with the forced deportation of Ukrainian children as well as their adoption in Russia.

Experts say there are many reasons why sperm banks don't have more Black donors. For one, they've been historically run by white people targeting white donors and white clients. Black people also have a long history of mistreatment in the name of medicine and science. The Tuskegee Study, for instance, involved the US government denying treatment to hundreds of poor Black men who had syphilis so that researchers could study its ravages on the human body. You can read more with a link in today's show notes.

Terry Meurer: Kayla was featured on one of our Unsolved Mysteries episodes that aired on Netflix. She wasn't featured as a full episode, but at the end of one of the episodes that we did about parental abductions, we did what we call a "roll call," which shows the faces of a number of different children who had been abducted by parents for about five or six seconds, and Kayla was one of those faces. So, that's why it's so incredible that somebody could actually recognize her and bring about a a resolution to this case. We present the roll calls because we want to get more cases solved, we want to get more faces out there. So, this episode we did about parental abductions aired on Netflix in November of 2022, so it's been six months. It just goes to show that cases can get solved at any time. Unsolved Mysteries has been on the air for 35 years, and we continue to get cases that are solved. It's just amazing.

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