Trouble setting up new account with Snow Leopard Server mail connection

[GlennFleishman]

I am sure I am doing something incorrect in setting up a new account
in Mailsmith for a Snow Leopard Server mail server, but the user
manual is no longer available for Mailsmith, and thus I'm not sure
where to turn or what's currently accurate.

In Snow Leopard Server, I'm using a self-signed certificate and all
the defaults. When I use Mail.app, I can set up a connection without
trouble with authenticated SMTP and IMAP using SSL/TLS for both.

In Mailsmith, even though POP is enabled, I cannot seem to get a
legitimate connection going with any port or SSL/TLS option. I know
that port 995 is the accurate port, and that Mail can use that port. I
have tried with Negotiated and Required, and neither seems to work.
Negotiated times out; Required says this:

The POP server refused to process the “PASS” command; please verify
that your password is correct and contact your mail server operator
for assistance (Application error code 23216).

The following information was returned as part of a transaction with
the remote server; it may assist in diagnosing and resolving the cause
of the error:

-ERR Unsupported authentication mechanism.

After some trial and error, I was able to get SMTP with authentication
and SSL (using Negotiated) to work jsut fine on port 587.

[Jeroen Scheerder]

GlennFleishman:

>The POP server refused to process the “PASS” command; please verify
>that your password is correct and contact your mail server operator
>for assistance (Application error code 23216).
>
>The following information was returned as part of a transaction with
>the remote server; it may assist in diagnosing and resolving the cause
>of the error:
>
>-ERR Unsupported authentication mechanism.

You need to check the enabled authentication mechanisms for POP3
on your Snow Leopard Server. Probably it's just password
authentication, and that might be disabled.

"Negotiated" (which I think means STARTTLS is used, i.e. making
a regular connection then stepping up to TLS encryption) will
timeout on port 995 (pop3s) as you experienced; it might work on
the regular POP3 port, if you enable STARTTLS on your Snow
Leopard Server.

[Rich Siegel]

On 11/7/09 at 12:49 AM, gl...@glennf.com (GlennFleishman) wrote:

> -ERR Unsupported authentication mechanism.

Is "Use APOP" turned on?

R.
--
Rich Siegel Mailsmith Maintainer
<sie...@mailsmith.org> <http://www.mailsmith.org/>

[GlennFleishman]

Ah, APOP seems to have been the problem. I had APOP unchecked on the
mail server, but also unchecked in Mailsmith. When I enabled APOP in
both places and had SSL/TLS set to Required in Mailsmith, the
connection works perfectly.

Per the Mailsmith manual: since you've gone free, have you thought
about wikifying the manual, and allowing registered users (approved or
whatever) to make modifications and notes?