zoneedit.com

Nick K

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Feb 2, 2013, 11:45:05 AM2/2/13

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I am posting here hoping that a "Dan" from ZoneEdit.com still monitors this
mailing list.
I am in a very bad situation and my mail forwarding has been down for over
a week -- no response from ZoneEdit support.

I found references to people getting help from "Dan" here:
http://unix.derkeiler.com/Mailing-Lists/FreeBSD/questions/2011-01/msg00504.html

My issue(s):

1.) I can't login to zoneedit.com's "new" interface. I used to be able to
log in to the "legacy" interface -- but apparently I'm in the same boat as
Mr. Jack L. Stone was -- in that you can no longer manage zones from the
legacy interface.
The legacy interface tells me my account is active at the new interface,
but the new interface tells me my account does not even exist.

2.) My mail forwarding service provided by zoneedit.com stopped working
approximately last week monday. It has been working fine since 2002.
Don't you just love it when this stuff happens.

3.) I can't change my DNS / mail forwarding service, because the email I
used for my domain registration at my registrar is one of the emails that
gets forwarded (and the forwarding is not working).

If Jack L. Stone or "Dan" from ZoneEdit can get in contact with me I would
be very grateful.
I don't know what else to do at this point.
The company that currently owns ZoneEdit (Dotster) won't help me -- they
say they don't have the ability to provide support for ZoneEdit customers.

This is my last hope pretty much. Dan or Jack if you're out there, please
get back to me.
sur...@gmail.com

--
~ Nick K.
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Fbsd8

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Feb 3, 2013, 8:23:57 AM2/3/13

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Have you tried to create a new account on the new interface and try to
access your domains from there?

Nick K

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Feb 3, 2013, 8:26:38 AM2/3/13

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There doesn't seem to be a way to create a new account at the "new"
interface - as far as I can tell there is no "sign up" method at
zoneedit.com.

--
~ Nick K.

Fbsd8

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Feb 3, 2013, 3:04:58 PM2/3/13

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After reviewing zoneedit new website looks like they are no longer free
and there now in the domain register business. Time to return to the
register where your domain name is hosted and change the dns servers
your using from zoneedit back to your register's dns servers. If your
register does not provide the dns services you were using at zoneedit
then time to look at other registers.
I use http://www.enom.com and godaddy.com will have ads during the
super bowl game on tonight.

Ahmed Ossama

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Feb 3, 2013, 5:51:14 PM2/3/13

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Try logging in to http://www.mydomain.com/controlpanel. Because they
seem to have migrated some portions of their accounts to this new platform.

--
Best Regards,
Ahmed Ossama

Alejandro Imass

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Feb 3, 2013, 9:01:44 PM2/3/13

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On Sun, Feb 3, 2013 at 3:04 PM, Fbsd8 <fb...@a1poweruser.com> wrote:
> Nick K wrote:
>>
>> There doesn't seem to be a way to create a new account at the "new"
>> interface - as far as I can tell there is no "sign up" method at
>> zoneedit.com.
>>

[...]

> After reviewing zoneedit new website looks like they are no longer free and
> there now in the domain register business. Time to return to the register
> where your domain name is hosted and change the dns servers your using from
> zoneedit back to your register's dns servers. If your register does not
> provide the dns services you were using at zoneedit then time to look at
> other registers.
> I use http://www.enom.com and godaddy.com will have ads during the super
> bowl game on tonight.
>

Just a thought, but why not just switch to another friendly DNS
solution like freedns.afraid.org which is BTW powered by FreeBSD!

Cheers,

--
Alejandro Imass

Ian Smith

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Feb 4, 2013, 5:29:36 AM2/4/13

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In freebsd-questions Digest, Vol 452, Issue 11, Message: 9

Nick, we've had some rouble with zoneedit recently also. Someone who's
clearly using zoneedit.com's mail services registered on a forum we run,
but the auto registration response bounced and continued to bounce for 2
days, with the following response (edited to protect $poor_innocent):

=======
Date: Fri, 25 Jan 2013 14:22:44 +1100
From: Mail Delivery Subsystem <MAILER...@nimfm.org>
To: www-...@folks.nimfm.org
Subject: Warning: could not send message for past 4 hours

The original message was received at Fri, 25 Jan 2013 10:15:45 +1100
from www-data@localhost [127.0.0.1]

----- Transcript of session follows -----
... while talking to mail.zoneedit.com.:
>>> DATA
<<< 450 4.7.1 Client host rejected: cannot find your reverse hostname, [220.233.175.114]
<xxx...@xxxxxxxxxxxx.com>... Deferred: 450 4.7.1 Client host rejected: cannot find your reverse hostname, [220.233.175.114]
<<< 554 5.5.1 Error: no valid recipients
Warning: message still undelivered after 4 hours
Will keep trying until message is 2 days old

Reporting-MTA: dns; folks.nimfm.org
Arrival-Date: Fri, 25 Jan 2013 10:15:45 +1100

Final-Recipient: RFC822; xxx...@xxxxxxxxxxxxx.com
Action: delayed
Status: 4.7.1
Remote-MTA: DNS; mail.zoneedit.com
Diagnostic-Code: SMTP; 450 4.7.1 Client host rejected: cannot find your reverse hostname, [220.233.175.114]
Last-Attempt-Date: Fri, 25 Jan 2013 14:16:25 +1100
=======

I forwarded the above (plus dig results proving there was nothing wrong
with our reverse DNS on some big nameservers) to postm...@zoneedit.com
but have received no response, and of course we have no way to contact
$poor_innocent. Not a good look.

cheers, Ian

Mike.

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Feb 4, 2013, 9:39:20 AM2/4/13

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On 2/3/2013 at 3:04 PM Fbsd8 wrote:
| [snip]

|
|After reviewing zoneedit new website looks like they are no longer
free

|and there now in the domain register business....
=============

Zoneedit was purchased by Dotster a while ago (few months? couple of
years?)

If you look at an legacy zoneedit page, you'll see at the bottom:
(http://legacy.zoneedit.com/contact.html)

Zone Edit, LLC is a Dotster, Inc.-owned company.

I have noticed zoneedit's quality of service declining since the
purchase. I switched to tunnelbroker.net's FreeDNS serivce and haven't
looked back.

The registration company I used, 000domains.com, was also purchased by
Dotster, and I had to leave 000doamins.com due to customer service
issues after the purchase. I went to namecheap.com, and have been very
satisfied.

YMMV.

Pierre-Luc Drouin

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Feb 4, 2013, 9:48:06 AM2/4/13

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Hi,

I had a similar issue about my emails not getting forwarded by Zoneedit.
Now I am using the Google SMTP server to collect the emails for my domain.
Maybe I should also switch the DNS to another service. I need my router to
be able to update the DNS information for my dynamic IP address though...

Jerry

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Feb 4, 2013, 10:07:47 AM2/4/13

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On Mon, 4 Feb 2013 09:48:06 -0500
Pierre-Luc Drouin articulated:

> On Mon, Feb 4, 2013 at 9:39 AM, Mike. <the....@mgm51.com> wrote:
>
> >
> > On 2/3/2013 at 3:04 PM Fbsd8 wrote:
> > | [snip]
> > |
> > |After reviewing zoneedit new website looks like they are no longer
> > free
> > |and there now in the domain register business....
> > =============
> >
> >
> > Zoneedit was purchased by Dotster a while ago (few months? couple
> > of years?)
> >
> > If you look at an legacy zoneedit page, you'll see at the bottom:
> > (http://legacy.zoneedit.com/contact.html)
> >
> > Zone Edit, LLC is a Dotster, Inc.-owned company.
> >
> > I have noticed zoneedit's quality of service declining since the
> > purchase. I switched to tunnelbroker.net's FreeDNS serivce and
> > haven't looked back.
> >
> > The registration company I used, 000domains.com, was also purchased
> > by Dotster, and I had to leave 000doamins.com due to customer
> > service issues after the purchase. I went to namecheap.com, and
> > have been very satisfied.

> I had a similar issue about my emails not getting forwarded by
> Zoneedit. Now I am using the Google SMTP server to collect the emails
> for my domain. Maybe I should also switch the DNS to another service.
> I need my router to be able to update the DNS information for my
> dynamic IP address though...

"http://dyn.com/dns/" can do that and "ddclient" needed to update the
DNS is available in the ports system. I have set up several PC's with
just this system and they work quite well.

--
Jerry ♔

Disclaimer: off-list followups get on-list replies or get ignored.
Please do not ignore the Reply-To header.
__________________________________________________________________

Pierre-Luc Drouin

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Feb 4, 2013, 10:10:09 AM2/4/13

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Thanks, I will take a look. I got Zoneedit for free though..

Mike.

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Feb 4, 2013, 10:29:10 AM2/4/13

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On 2/4/2013 at 9:48 AM Pierre-Luc Drouin wrote:

|Hi,

|
|I had a similar issue about my emails not getting forwarded by
Zoneedit.
|Now I am using the Google SMTP server to collect the emails for my
domain.
|Maybe I should also switch the DNS to another service. I need my
router to
|be able to update the DNS information for my dynamic IP address
though...

=============

fwiw... the tunnelbroker.net freedns service supports dynamic updates.

https://dns.he.net/

Peter A. Giessel

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Feb 4, 2013, 9:50:18 AM2/4/13

to

On 2013, Feb 4, at 5:48, Pierre-Luc Drouin wrote:

> Hi,
>
> I had a similar issue about my emails not getting forwarded by Zoneedit.
> Now I am using the Google SMTP server to collect the emails for my domain.
> Maybe I should also switch the DNS to another service. I need my router to
> be able to update the DNS information for my dynamic IP address though...

http://dyn.com/dns/

Dyn.com can have a FreeBSD box update the DNS information for a dynamic IP address.

I have been a user for a long time and am quite happy with their DNS service.

Jerry

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Feb 4, 2013, 11:06:29 AM2/4/13

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On Mon, 4 Feb 2013 10:10:09 -0500
Pierre-Luc Drouin articulated:

> Thanks, I will take a look. I got Zoneedit for free though..

As always, you get what you pay for. I have had a few instances when I
had to contact the technical support team at DynDNSs and was quite
impressed. They got back to me very quickly and answered my questions.
I think they now have live support and telephone support, but all I
ever used was plain email. Again, YMMV.

--
Jerry ♔

Disclaimer: off-list followups get on-list replies or get ignored.
Please do not ignore the Reply-To header.
__________________________________________________________________

_______________________________________________

Al Plant

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Feb 5, 2013, 9:56:27 PM2/5/13

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Fbsd8 wrote:

>> sur...@gmail.com
>>
>
> Have you tried to create a new account on the new interface and try to
> access your domains from there?

> _______________________________________________
> freebsd-...@freebsd.org mailing list
> http://lists.freebsd.org/mailman/listinfo/freebsd-questions
> To unsubscribe, send any mail to
> "freebsd-questi...@freebsd.org"
>

Aloha! ZONE EDIT USERS.....

I had to make some adjustments to my 2 accounts Monday and did so
successfully.
The only problem I had was that the "Log In" box for accounts wasnt
showing on my monitor properly top left. It was wrapped. I was able to
log in and click the tab and it worked OK. Some of the page was cropped
however.

I dont know if My FreeBSD box is at fault as the browser is old. It
appears that all the accounts have been moved to the new site.

~Al Plant - Honolulu, Hawaii - Phone: 808-284-2740
+ http://hawaiidakine.com + http://freebsdinfo.org +
+ http://aloha50.net - Supporting - FreeBSD 7.2 - 8.0 - 9* +
< email: n...@hdk5.net >
"All that's really worth doing is what we do for others."- Lewis Carrol