has bounced, and cannot be resubscribed

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gth...@timerazor.com

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May 28, 2013, 4:15:03 PM5/28/13
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Hi,

I am trying to subscribe users through listBatchSubscribe method. It was working fine before but now when We try to update the list data with "listBatchSubscribe" it gives "email id has bounced, and cannot be resubscribed" with error code :213. I am just updating list, not sending an email still gets error saying that. It updates some users but not to all. When I search that email ids from my Mailchimp web site account I see one warning saying "This address has been cleaned.". Not sure whats wrong now, it was working fine before that.

Please help on this.

Thanks,
Geet

jesse

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May 29, 2013, 6:00:37 AM5/29/13
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bounced / cleaned - same thing, so it's good you aren't forcing them back on your lists. You may want to consider keeping data in sync better for an even cleaner experience:
http://apidocs.mailchimp.com/api/how-to/sync-mailchimp-to-you.php


jesse

gth...@timerazor.com

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May 29, 2013, 9:56:51 AM5/29/13
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Hi

Sorry I am writing again. But I wan to know why this happened? It was working completely fine a week ago and it bounced suddenly. Also it is not happening for 2-3 email ids, it is happen for thousand of email ids and all of the sudden. Is there anything changed at API?

Thanks,
Geet

jesse

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May 29, 2013, 10:02:50 AM5/29/13
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It really has nothing to do with the API - the bounced, emails will bounce and be cleaned from time to time, that's the nature of email. If you're not familiar with that, go through these things:
http://kb.mailchimp.com/search/results/?q=bounced


jesse
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