Recurring email error

[Rick Anderson]

I had a recurring message set up to send every Mon-Fri.  I noticed that I hadn't received it this morning and did a #list.  the message is marked as "error".  

Will I need to delete the message and set it up again, or will it try to send again tomorrow?  Is there any way to know if the error was in my formatting or something on the other end?

Thanks!

[Admin]

Hi Rick,

I checked the logs and I see that there's an error occurring when delivering your message. I'm not sure why yet but I'll let you know...

Dustin

[Rick Anderson]

Thanks Dustin.

I have done some testing and am getting test messages to work, but the one email keeps giving me errors.  I tried this morning to remove the special characters to see if that was the issue.  

The two other possible causes I thought of are that I'm sending the message to myself with others blind copied or the fact that there is bold type text in the message.  

[Admin]

Thanks Rick. Have you tried sending that email to just a single recipient? I'm wondering if it has something to do with the number of recipients.

Dustin

[Admin]

I think that I may have found and fixed the problem. It looks like that email that was failing was just delivered successfully. I appreciate your help troubleshooting this!

Dustin