Add-on error message

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Christina Zein

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Dec 15, 2021, 4:36:31 AM12/15/21
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Hi,
I am clicking on the spreadsheet then it is giving me an error message saying "Something went wrong when executing the add-on." I have tried refreshing repeatedly, and closing my browser and re-opening it. It's still not working. Can you please help me?
Thanks

Mail Merge Docs - Support

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Dec 20, 2021, 4:54:46 AM12/20/21
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Hi Christina,

It might happen when your spreadsheet is too heavy / you are trying to merge too many rows. Can you try again with only a subset of your spreadsheet?

Best regards
- Mail merge for Google Docs support team

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