Mail Merge keeps asking me to sign in - I am signed in...

Skip to first unread message

Wendy Archuleta

Oct 25, 2021, 8:59:16 PMOct 25
to Mail merge
Please advise - mail merge asks me to sign in when I attempt to open a spreadsheet to merge.  I am already signed in to my google account.

Mail Merge Docs - Support

Nov 3, 2021, 12:47:42 PMNov 3
to Mail merge
Dear Wendy, 
Thank you for using the add-on and for sharing your situation with us.

Could you let me know if you are using multiple Google accounts under the same browser?

Also, would you be able to attach a screenshot so that we can better understand where you are having the issue?

All the best,
Lucy - Customer Success

Reply all
Reply to author
0 new messages