Torpedo de Voz não direciona para IVR

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dracoh...@gmail.com

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Apr 25, 2018, 11:31:58 PM4/25/18

to MagnusBilling Português

já tentei de todas as formas configurar, o IVR funciona normal, configurei um Did para receber e enviar direto para a URA e ela toca normal, mais quando o torpedo de voz é atendido ele verifica que não tem audio, tenta direcionar para o IVR mais desliga a chamada.. segue 2 log com erro e o ultimo é o Did atendendo e direcionando para ura...

-- Attempting call on sip/CLI-V-1/0011102551143XXX989 for 551143XXX989@billing:1 (Retry 1)

== Using SIP RTP CoS mark 5

-- Called CLI-V-1/0011102551143XXX989

> 0x7f22e4004ad0 -- Strict RTP learning after remote address set to: XXX.186.XXX.140:12722

-- SIP/CLI-V-1-00006635 is ringing

-- SIP/CLI-V-1-00006635 is making progress

> 0x7f22e4004ad0 -- Strict RTP switching to RTP target address XXX.186.XXX.140:12722 as source

> 0x7f22e4004ad0 -- Strict RTP learning complete - Locking on source address XXX.186.XXX.140:12722

-- SIP/CLI-V-1-00006635 answered

-- Executing [551143XXX989@billing:1] AGI("SIP/CLI-V-1-00006635", ""/var/www/html/mbilling/agi.php"") in new stack

-- Launched AGI Script /var/www/html/mbilling/agi.php

> "/var/www/html/mbilling/agi.php":

> "/var/www/html/mbilling/agi.php": Start MBilling AGI

> "/var/www/html/mbilling/agi.php": RESULT DTMF -1

"/var/www/html/mbilling/agi.php": CAMPAIN SEM AUDIO, ENVIA DIRETO PARA ivr|1

> "/var/www/html/mbilling/agi.php": forward_number ivr|1 , res_dtmf: 1, digit_authorize:

"/var/www/html/mbilling/agi.php": have Forward number ivr|1

"/var/www/html/mbilling/agi.php": Array

"/var/www/html/mbilling/agi.php": (

"/var/www/html/mbilling/agi.php": [0] => ivr

"/var/www/html/mbilling/agi.php": [1] => 1

"/var/www/html/mbilling/agi.php": )

"/var/www/html/mbilling/agi.php":

-- <SIP/CLI-V-1-00006635>AGI Script /var/www/html/mbilling/agi.php completed, returning 0

-- Auto fallthrough, channel 'SIP/CLI-V-1-00006635' status is 'UNKNOWN'

-- Executing [h@billing:1] AGI("SIP/CLI-V-1-00006635", ""/var/www/html/mbilling/agi.php"") in new stack

-- Launched AGI Script /var/www/html/mbilling/agi.php

> "/var/www/html/mbilling/agi.php":

> "/var/www/html/mbilling/agi.php": Start MBilling AGI

> "/var/www/html/mbilling/agi.php": Hangup becouse dnid is OutgoingSpoolFailed

> "/var/www/html/mbilling/agi.php": Hangup Call Username

-- <SIP/CLI-V-1-00006635>AGI Script /var/www/html/mbilling/agi.php completed, returning 0

-- Attempting call on sip/CLI-V-1/0011102551143XXX989 for 551143XXX989@billing:1 (Retry 1)

== Using SIP RTP CoS mark 5

-- Called CLI-V-1/0011102551143XXX989

> 0x7f22c8004d10 -- Strict RTP learning after remote address set to: XXX.186.XXX.140:12328

-- SIP/CLI-V-1-00006636 is ringing

-- SIP/CLI-V-1-00006636 is making progress

> 0x7f22c8004d10 -- Strict RTP switching to RTP target address XXX.186.XXX.140:12328 as source

-- SIP/CLI-V-1-00006636 answered

-- Executing [551143XXX989@billing:1] AGI("SIP/CLI-V-1-00006636", ""/var/www/html/mbilling/agi.php"") in new stack

-- Launched AGI Script /var/www/html/mbilling/agi.php

> "/var/www/html/mbilling/agi.php":

> "/var/www/html/mbilling/agi.php": Start MBilling AGI

> "/var/www/html/mbilling/agi.php": RESULT DTMF -1

"/var/www/html/mbilling/agi.php": CAMPAIN SEM AUDIO, ENVIA DIRETO PARA ivr|1

> "/var/www/html/mbilling/agi.php": forward_number ivr|1 , res_dtmf: 1, digit_authorize:

"/var/www/html/mbilling/agi.php": have Forward number ivr|1

"/var/www/html/mbilling/agi.php": Array

"/var/www/html/mbilling/agi.php": (

"/var/www/html/mbilling/agi.php": [0] => ivr

"/var/www/html/mbilling/agi.php": [1] => 1

"/var/www/html/mbilling/agi.php": )

"/var/www/html/mbilling/agi.php":

-- <SIP/CLI-V-1-00006636>AGI Script /var/www/html/mbilling/agi.php completed, returning 0

-- Auto fallthrough, channel 'SIP/CLI-V-1-00006636' status is 'UNKNOWN'

-- Executing [h@billing:1] AGI("SIP/CLI-V-1-00006636", ""/var/www/html/mbilling/agi.php"") in new stack

-- Launched AGI Script /var/www/html/mbilling/agi.php

> "/var/www/html/mbilling/agi.php":

> "/var/www/html/mbilling/agi.php": Start MBilling AGI

> "/var/www/html/mbilling/agi.php": Hangup becouse dnid is OutgoingSpoolFailed

> "/var/www/html/mbilling/agi.php": Hangup Call Username

-- <SIP/CLI-V-1-00006636>AGI Script /var/www/html/mbilling/agi.php completed, returning 0

== Using SIP RTP CoS mark 5

> 0x7f22cc0a4460 -- Strict RTP learning after remote address set to: 192.168.88.1:4010

-- Executing [9472201@billing:1] AGI("SIP/94722-00006637", ""/var/www/html/mbilling/agi.php"") in new stack

-- Launched AGI Script /var/www/html/mbilling/agi.php

> "/var/www/html/mbilling/agi.php":

> "/var/www/html/mbilling/agi.php": Start MBilling AGI

> "/var/www/html/mbilling/agi.php": Check If Is Did 9472201

> "/var/www/html/mbilling/agi.php": Is a DID call

> "/var/www/html/mbilling/agi.php": Did have destination

> "/var/www/html/mbilling/agi.php": didCallCost

> "/var/www/html/mbilling/agi.php": Array

> "/var/www/html/mbilling/agi.php": (

> "/var/www/html/mbilling/agi.php": [id] => 10

> "/var/www/html/mbilling/agi.php": [id_user] => 7

> "/var/www/html/mbilling/agi.php": [id_ivr] => 1

> "/var/www/html/mbilling/agi.php": [id_sip] => 0

> "/var/www/html/mbilling/agi.php": [id_queue] => 0

> "/var/www/html/mbilling/agi.php": [id_did] => 10

> "/var/www/html/mbilling/agi.php": [destination] =>

> "/var/www/html/mbilling/agi.php": [priority] => 1

> "/var/www/html/mbilling/agi.php": [creationdate] => 2018-04-25 23:34:01

> "/var/www/html/mbilling/agi.php": [activated] => 1

> "/var/www/html/mbilling/agi.php": [secondusedreal] => 0

> "/var/www/html/mbilling/agi.php": [voip_call] => 2

> "/var/www/html/mbilling/agi.php": )

> "/var/www/html/mbilling/agi.php":

> "/var/www/html/mbilling/agi.php": CallerID Match regular expression 1 11947220309

> "/var/www/html/mbilling/agi.php": DID 9472201

> "/var/www/html/mbilling/agi.php": try blocked

> "/var/www/html/mbilling/agi.php": voip_call 2

> "/var/www/html/mbilling/agi.php": Ivr module

> "/var/www/html/mbilling/agi.php": DID IVR - CallerID=119472XXXX9 -> DID=9472201

> 0x7f22cc0a4460 -- Strict RTP qualifying stream type: audio

> 0x7f22cc0a4460 -- Strict RTP switching source address to XXX.183.XXX.94:4010

"/var/www/html/mbilling/agi.php": MonFri

"/var/www/html/mbilling/agi.php": EXECUTE IVR Tradup Principal

-- <SIP/94722-00006637> Playing '/usr/local/src/magnus//sounds/idIvrDidWork_1.slin' (language 'br')

> 0x7f22cc0a4460 -- Strict RTP learning complete - Locking on source address XXX.183.XXX.94:4010

> "/var/www/html/mbilling/agi.php": option-1

-- <SIP/94722-00006637>AGI Script /var/www/html/mbilling/agi.php completed, returning 4

== Spawn extension (billing, 9472201, 1) exited non-zero on 'SIP/94722-00006637'

-- Executing [h@billing:1] AGI("SIP/94722-00006637", ""/var/www/html/mbilling/agi.php"") in new stack

-- Launched AGI Script /var/www/html/mbilling/agi.php

> "/var/www/html/mbilling/agi.php":

> "/var/www/html/mbilling/agi.php": Start MBilling AGI

> "/var/www/html/mbilling/agi.php": Check If Is Did h

> "/var/www/html/mbilling/agi.php": CALL TO PSTN

> "/var/www/html/mbilling/agi.php": AuthenticateUser 94722

> "/var/www/html/mbilling/agi.php": Try accountcode authentication 94722

> "/var/www/html/mbilling/agi.php": AUTHENTICATION BY ACCOUNTCODE:94722

> "/var/www/html/mbilling/agi.php": check user call limit

"/var/www/html/mbilling/agi.php": 1

> "/var/www/html/mbilling/agi.php": use_dnid:1 && len_dnid:(1 || len_exten:1 ) && (try_num:0)

> "/var/www/html/mbilling/agi.php": USE_DNID DESTINATION -> h

-- "/var/www/html/mbilling/agi.php": prepaid-invalid-digits

> "/var/www/html/mbilling/agi.php": Hangup Call h Username 94722

-- <SIP/94722-00006637>AGI Script /var/www/html/mbilling/agi.php completed, returning 0

Estou procurando uma solução urgente, preciso muito disso funcionando...

pode me ajudar...

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