MagicMaps keeps relaunching

Raphaël Josse

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Jan 20, 2018, 1:19:26 PM1/20/18

to Magic Maps Users

Hi,

When I launch MagicMaps (latest version) on my iMac, it enters in a loop of opening/closing.

Here is the error that is displayed (I got load of these and have basically to restart the computer):

error 19:06:42.967864 +0100 sandboxd Sandbox: Magic Maps(95972) deny nvram-get BSD Major

Violation: deny nvram-get BSD Major

MetaData: {"build":"Mac OS X 10.13.2 (17C205)","action":"deny","target":["BSD Major"],"hardware":"Mac","platform_binary":"no","profile":"unknown","process":"Magic Maps","op":"nvram-get"}

Process: Magic Maps [95972]

Path: /Applications/Magic Maps.app/Contents/MacOS/Magic Maps

Load Address: 0x100496000

Identifier: org.evanmiller.magicmaps

Version: 113 (1.4.17)

Code Type: x86_64 (Native)

Parent Process: launchd [1]

Responsible: /Applications/Magic Maps.app/Contents/MacOS/Magic Maps [95972]

User ID: 501

Date/Time: 2018-01-20 19:06:42.963 GMT+1

OS Version: Mac OS X 10.13.2 (17C205)

Report Version: 8

Thread 0 (id: 1785164):

0 libsystem_kernel.dylib 0x00007fff76c6f7c2 mach_msg_trap + 10

1 IOKit 0x00007fff519c52dd io_service_get_matching_service_bin + 175

2 IOKit 0x00007fff519c46a5 IOServiceGetMatchingService + 204

3 Security 0x00007fff5b02112a Security::UnixPlusPlus::FileDesc::mediumType() + 112

4 Security 0x00007fff5af077a3 Security::CodeSigning::SecStaticCode::validateResources(unsigned int) + 127

5 Security 0x00007fff5af0a630 Security::CodeSigning::SecStaticCode::staticValidate(unsigned int, Security::CodeSigning::SecRequirement const*) + 218

6 Security 0x00007fff5af02da2 SecStaticCodeCheckValidityWithErrors + 163

7 Magic Maps 0x000000010050f616

8 Magic Maps 0x0000000100510729

9 libdyld.dylib 0x00007fff76b29115 start + 1

10 Magic Maps 0x0000000000000001

Thread 1 (id: 1785170):

0 libsystem_kernel.dylib 0x00007fff76c79562 __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff76db3c4d start_wqthread + 13

2 0x000070000f913b50

Thread 2 (id: 1785171):

0 libsystem_kernel.dylib 0x00007fff76c79562 __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff76db3c4d start_wqthread + 13

2 0x000070000f996b80

Binary Images:

0x100496000 - 0x100589fff org.evanmiller.magicmaps (1.4.17 - 113) <bf380b40-8a24-3b1f-8f8a-68021b98677b> /Applications/Magic Maps.app/Contents/MacOS/Magic Maps

0x7fff519c3000 - 0x7fff51a5efff com.apple.framework.IOKit (2.0.2) <7556086a-efaf-3262-9822-6f666cfc6655> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

0x7fff5add4000 - 0x7fff5b0ebfff com.apple.security (7.0 - 58286.31.2) <d31b36df-8956-3205-bfba-98732da715e5> /System/Library/Frameworks/Security.framework/Versions/A/Security

0x7fff76b28000 - 0x7fff76b45ff7 libdyld.dylib (519.2.2) <c50d02bc-a333-3313-b787-02f255a6783f> /usr/lib/system/libdyld.dylib

0x7fff76c5d000 - 0x7fff76c82ff7 libsystem_kernel.dylib (4570.31.3) <d2e842aa-3b8d-31bf-8234-8c1be11cfe32> /usr/lib/system/libsystem_kernel.dylib

0x7fff76db1000 - 0x7fff76dbcfff libsystem_pthread.dylib (301.30.1) <aba848e1-6978-3b42-a3a7-608b2c36fa93> /usr/lib/system/libsystem_pthread.dylib

Can you let me know what I'm supposed to do in order to fix this issue?

Many thanks and kind regards,

Raphaël Josse

Evan Miller

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Jan 20, 2018, 1:40:30 PM1/20/18

to magicma...@googlegroups.com

Hi Raphaël,

Thanks for the report - I recommend deleting Magic Maps and re-downloading from the App Store to see if that fixes the issue. (You won't be charged a second time if you are logged in with the same account you used to purchase Magic Maps originally.)

Evan

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Raphaël Josse

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Jan 20, 2018, 2:04:30 PM1/20/18

to Magic Maps Users

Just did this:

Deleted the application
Re-installed it using the AppStore
Re-started the computer
Upon launching the application, had to enter my Password
Then launching loop occurred again

Here's the new report:

error 19:57:31.722840 +0100 sandboxd Sandbox: Magic Maps(2381) deny nvram-get BSD Name

Violation: deny nvram-get BSD Name

MetaData: {"build":"Mac OS X 10.13.2 (17C205)","action":"deny","target":["BSD Name"],"hardware":"Mac","platform_binary":"no","profile":"unknown","process":"Magic Maps","op":"nvram-get"}

Process: Magic Maps [2381]

Path: /Applications/Magic Maps.app/Contents/MacOS/Magic Maps

Load Address: 0x1049dd000

Identifier: org.evanmiller.magicmaps

Version: 113 (1.4.17)

Code Type: x86_64 (Native)

Parent Process: launchd [1]

Responsible: /Applications/Magic Maps.app/Contents/MacOS/Magic Maps [2381]

User ID: 501

Date/Time: 2018-01-20 19:57:31.696 GMT+1

OS Version: Mac OS X 10.13.2 (17C205)

Report Version: 8

Thread 0 (id: 17525):

0 libsystem_kernel.dylib 0x00007fff5b63a7c2 mach_msg_trap + 10

1 IOKit 0x00007fff36392fef io_service_get_matching_services_bin + 175

2 IOKit 0x00007fff36392ee1 IOServiceGetMatchingServices + 201

3 Magic Maps 0x0000000104a57526

4 Magic Maps 0x0000000104a57850

5 libdyld.dylib 0x00007fff5b4f4115 start + 1

6 Magic Maps 0x0000000000000001

Thread 1 (id: 17532):