Re: [madmimidev] audience_members CSV import is not working in API

[Matt]

Hey John,

Matt here from Mimi support!  I've sent off your inquiry to our developers and they'll get back to ya shortly :-) 

Cheers,
Matt

On Mon, Aug 6, 2012 at 3:56 PM, <jha...@lifestylecommunities.com> wrote:

Starting somewhere around 2 weeks ago (maybe more), we have been unable to import audience members using the API. We made no changes to our code, and it has been running for over a year with no problems.

Our import history shows "Succeeded" for each time we try, but where we expect to see ~195 members, it says 0.

Here is an example of the CSV Data:

email,last_name,first_name,add_list

te...@example.org,user,test,Test List

I've tried converting spaces to %20 for the list name, and I've tried using list names with only alphanumeric characters, but it has no effect. We do get a 200 response, and the content only shows an 8-digit code (which corresponds to the ID of the import).

Thanks for your time,

John Hansen

Lifestyle Communities

--
Matt at Mad Mimi

Simple. Lovely. Email Marketing.
http://madmimi.com
http://twitter.com/madmimi

[Hannes]

Hey John

I have looked at the imports using the same format as you provided in your original post. It all works 100% on my side. Could you please confirm that none of the audience members in your csv data are currently suppressed? You can do this either via the API or by logging into your account, going to the Audience page and then checking the Suppressed list in the bottom left block. See attached image.



Hannes