:confused; I am also having the same issue, mines is windows xp and IE8.
Windows add &remove window shows that shockwave is installed but i cannot see
it in "program files/adobe" folder or start->all programs -> adobe or it is not
running .swf .
while installing it throws some error that has "memory cannot be written" with
some memory address"
i have tried steps in
"
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb403264&sliceId=1"
link but not working. wasting 2 days of time on this. sucks..!