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Very strange problem when navigating in Contribute
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Kevin B
Mar 30, 2009, 3:36:05 PM3/30/09
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I have a user at a remote location, connecting via a VPN router. For some
reason at some point during her usage of Contribute, she is no longer able to
browse or navigate the site. Even if she tries to Choose a file, or manually
type in a web page URL into the address bar. The little "C" icon in the
top-right is spinning but it's not responding. If the user pulls up IE the
site comes up fine. When she closes and re-opens Contribute it usually fixes
it and works for a while. At last communication, it wasn't working at all even
after a restart. I personally noticed this issue on my computer when I was at
her location. I have other users connected the same way at different
locations, but so far no reports from them. Any ideas at all?
reason at some point during her usage of Contribute, she is no longer able to
browse or navigate the site. Even if she tries to Choose a file, or manually
type in a web page URL into the address bar. The little "C" icon in the
top-right is spinning but it's not responding. If the user pulls up IE the
site comes up fine. When she closes and re-opens Contribute it usually fixes
it and works for a while. At last communication, it wasn't working at all even
after a restart. I personally noticed this issue on my computer when I was at
her location. I have other users connected the same way at different
locations, but so far no reports from them. Any ideas at all?
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