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Changing Administrators
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L. H-K
Feb 12, 2009, 6:27:06 PM2/12/09
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A fellow set up a Contribute site on one of our servers, and sent "Publisher"
Connection Keys to our clients, and to his colleagues (including me) within our
company. He set himself up as the Administrator of the site. Now he has left
the company. We want to update the Administrator for this site. However, we are
just "Publishers", so when we go My Connections -> highlight the site -> Edit,
all we get is "Import Connection Key" dialog box. We don't get anything that
gives us the ability to update Administrator.
Connection Keys to our clients, and to his colleagues (including me) within our
company. He set himself up as the Administrator of the site. Now he has left
the company. We want to update the Administrator for this site. However, we are
just "Publishers", so when we go My Connections -> highlight the site -> Edit,
all we get is "Import Connection Key" dialog box. We don't get anything that
gives us the ability to update Administrator.
Where do we go, where do we look, to change the Administrator?
ThinkInk
Feb 13, 2009, 2:41:23 AM2/13/09
to
Create a new connection to the site (>Edit>My Connections), using your ftp
data. You will then be able to set yourself up as the administrator. If you do
not want the old administrator to be able to login, you will have to change the
ftp password first of course. That's a problem with Contribute, that old users
can still login if they have ftp-info and/or a connection key...
data. You will then be able to set yourself up as the administrator. If you do
not want the old administrator to be able to login, you will have to change the
ftp password first of course. That's a problem with Contribute, that old users
can still login if they have ftp-info and/or a connection key...
L. H-K
Feb 18, 2009, 4:00:34 PM2/18/09
to
Thank you, ThinkInk.
Question:
You say to create a new connection using my ftp data. We connect via Local
Network. I doubt that makes a big difference. Connection Wizard claims it
cannot verify the connection, even though it's right there when I Browse to it
(using "Choose" and browsing to the server and share)
Admin password: regrettably, the former Admin took that password with him.
ThinkInk
Feb 19, 2009, 4:24:12 AM2/19/09
to
I'm sorry, but I don't have any experience with this situation. Maybe it's best
to delete your connection(s) to the website) and then delete de admininstration
as a whole (_mm folder on the server), and then try to set up a new connection.
This will not affect the files that make up your website, but creating a
back-up in advance (of the whole website including the Contribute folders (_mm,
_baks, _notes) is always a good thing..
to delete your connection(s) to the website) and then delete de admininstration
as a whole (_mm folder on the server), and then try to set up a new connection.
This will not affect the files that make up your website, but creating a
back-up in advance (of the whole website including the Contribute folders (_mm,
_baks, _notes) is always a good thing..
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