manual application of hotfixes?
68manta
We're running the baseline version of coldfusion 8 using SSL and want to
apply a hotfix. The problem is that when we click on the 'BROWSE SERVER ICON"
from the System Information area, CF comes back with a "Retrieving Initial
Directories" panel but then it just sits there spinnnig it's wheels and never
returns. I'm thinking this may have something to do with our SSL configuration
but I'm also hoping someone knows a way to temporarily circumvent the issue by
manually applying the hotfix. Anyone know of a way to do this?
thanks in avance!
Bill
Ian Skinner
> Anyone know of a way to do this?
Not for sure *how*, but pretty sure that it can be done.
I believe that all that is required for a hotfix is that the proper jar
file is placed in the proper folder and then have CF restarted.
I suspect the details are out there on the internet somewhere!
carehart
I have a possible conclusion below. First, I'd want to note a couple of things.
Most important, though, in case it can't be solved, I'd note that browse tool
is just a convenience. If you know the path and filename you want to point to,
you can just type it in. (If you're browsing the CF Admin remotely, the path
needs to be that on the remote machine, such as its c: drive, not your z:
drive.)
Beyond that, first, the browse button is a java-based feature, so if your
browser doesn't support Java, that could be an issue.
But second, something else could be hurting you, and I wonder if this may be
your issue. Many don't realize it, but if you disable RDS on a server (an
option offered at installation, or configurable at any time per this technote:
http://www.adobe.com/go/tn_17276), then those browse buttons in the CF Admin
don't work. Now, you should see an error message, "Server Error: io error on
communication with the server" (and there's a separate technote,
http://www.adobe.com/go/tn_18046, which points that error to the other
technote.)
Of course, enabling RDS is discouraged on any public-facing server, and in
fact the installer discourages it, so many accept the offer to disable it. But
it does indicate also this impact on the browse feature (but at installation,
one may not appreciate the significance.)
You say things are just spinning, and I wonder if something is precluding the
display of that message (which is a graphic) in that prompt. In fact, if I
mouse over it, it does show the "spinning" icon as well, so I'm betting this is
this the issue. Let us know.
Or, again, just type the path/filename in manually, if you don't want to
enable RDS.
PS I will note that one other reason people don't use RDS is because it relies
on a single password to be shared by all who would use it. There's a new
feature in CF 8 Enterprise to address that, in the new option to enable
multiple different user accounts for both the Administrator and RDS. In fact, I
just did an Adobe DevCenter article introducing this at length. It's supposed
to be coming out later today (at 4pm eastern), I would assume at
http://www.adobe.com/devnet/coldfusion/.
68manta
Bill, I think I may have an answer. I'm not quite sure why it'd "spinning",
but I have a possible conclusion below. First, I'd want to note a couple of
things.
Most important, though, in case it can't be solved, I'd note that browse tool
is just a convenience. If you know the path and filename you want to point to,
you can just type it in. (If you're browsing the CF Admin remotely, the path
needs to be that on the remote machine, such as its c: drive, not your z:
drive.)
>> Tried both leaving it blank as well as giving it the directory where the
new jar file resides.
>> I suspect it may not like the SSL connection. . .
Beyond that, first, the browse button is a java-based feature, so if your
browser doesn't support Java, that could be an issue.
>> After clicking on "Browse Server", java comes up as [i think] intended, and
I believe a dir type command is
>> issued and no result is returned, possibly because the command is not
gettnig thru or the result is coming back
>> via http instead https on [perhaps] the wrong port.
But second, something else could be hurting you, and I wonder if this may be
your issue. Many don't realize it, but if you disable RDS on a server (an
option offered at installation, or configurable at any time per this technote:
http://www.adobe.com/go/tn_17276), then those browse buttons in the CF Admin
don't work. Now, you should see an error message, "Server Error: io error on
communication with the server" (and there's a separate technote,
http://www.adobe.com/go/tn_18046, which points that error to the other
technote.)
>> Could be a problem but don't see an error msg.
Of course, enabling RDS is discouraged on any public-facing server, and in
fact the installer discourages it, so many accept the offer to disable it. But
it does indicate also this impact on the browse feature (but at installation,
one may not appreciate the significance.)
You say things are just spinning,
>> I should have said - "it's just spinning it's wheels waiting for a response
from the server". Sorry about that.
>> As soon as you click "Browse Server", the "Select File on Server" panel
comes up and the hour glass
>> will sit there forever...or at least an hour.
and I wonder if something is precluding the display of that message (which is
a graphic) in that prompt. In fact, if I mouse over it, it does show the
"spinning" icon as well, so I'm betting this is this the issue. Let us know.
Or, again, just type the path/filename in manually, if you don't want to
enable RDS.
>> Same result either way- hour glass just sits there
PS I will note that one other reason people don't use RDS is because it relies
on a single password to be shared by all who would use it. There's a new
feature in CF 8 Enterprise to address that, in the new option to enable
multiple different user accounts for both the Administrator and RDS. In fact, I
just did an Adobe DevCenter article introducing this at length. It's supposed
to be coming out later today (at 4pm eastern), I would assume at
http://www.adobe.com/devnet/coldfusion/.[/q]
Is there a way to apply the fix manually?
thanks for the time- it is much appreciated!!
cheers,
Bill
thanks!!
Bill
68manta
but I have a possible conclusion below. First, I'd want to note a couple of
things.
Most important, though, in case it can't be solved, I'd note that browse tool
is just a convenience. If you know the path and filename you want to point to,
you can just type it in. (If you're browsing the CF Admin remotely, the path
needs to be that on the remote machine, such as its c: drive, not your z:
drive.)
>> Tried both leaving it blank as well as giving it the directory where the
new jar file resides.
>> I suspect it may not like the SSL connection. . .
Beyond that, first, the browse button is a java-based feature, so if your
browser doesn't support Java, that could be an issue.
>> After clicking on "Browse Server", java comes up as [i think] intended, and
I believe a dir type command is
>> issued and no result is returned, possibly because the command is not
gettnig thru or the result is coming back
>> via http instead https on [perhaps] the wrong port.
But second, something else could be hurting you, and I wonder if this may be
your issue. Many don't realize it, but if you disable RDS on a server (an
option offered at installation, or configurable at any time per this technote:
http://www.adobe.com/go/tn_17276), then those browse buttons in the CF Admin
don't work. Now, you should see an error message, "Server Error: io error on
communication with the server" (and there's a separate technote,
http://www.adobe.com/go/tn_18046, which points that error to the other
technote.)
>> Could be a problem but don't see an error msg.
Of course, enabling RDS is discouraged on any public-facing server, and in
fact the installer discourages it, so many accept the offer to disable it. But
it does indicate also this impact on the browse feature (but at installation,
one may not appreciate the significance.)
You say things are just spinning,
>> I should have said - "it's just spinning it's wheels waiting for a response
from the server". Sorry about that.
>> As soon as you click "Browse Server", the "Select File on Server" panel
comes up and the hour glass
>> will sit there forever...or at least an hour.
and I wonder if something is precluding the display of that message (which is
a graphic) in that prompt. In fact, if I mouse over it, it does show the
"spinning" icon as well, so I'm betting this is this the issue. Let us know.
Or, again, just type the path/filename in manually, if you don't want to
enable RDS.
>> Same result either way- hour glass just sits there
PS I will note that one other reason people don't use RDS is because it relies
on a single password to be shared by all who would use it. There's a new
feature in CF 8 Enterprise to address that, in the new option to enable
multiple different user accounts for both the Administrator and RDS. In fact, I
just did an Adobe DevCenter article introducing this at length. It's supposed
to be coming out later today (at 4pm eastern), I would assume at
68manta
68manta wrote:
> Anyone know of a way to do this?
Not for sure *how*, but pretty sure that it can be done.
>> Agreed!!! Question is how- the hotfix jar file is: cfh8000003.jar so it's
not a straight replace but maybe
>> not far from it.
I believe that all that is required for a hotfix is that the proper jar
file is placed in the proper folder and then have CF restarted.
>> Bet that's very close.
I suspect the details are out there on the internet somewhere!
[/q]
go west young man go west.
carehart
Well, you don't just point at the directory, you need to point at the file,
too. I wonder if the immediate solution will be as simple as that.
You go on to say, "I suspect it may not like the SSL connection." Sure, that
may be a factor, too. I don't know. I've not heard this being an issue, but it
could be.
You also theorize about a port problem. Well, the browser would send the
request back on the same from which the Admin was served. I don't think that's
an issue.
To my observation about how the disabling of the RDS feature may be causing
it, and would show that error, you say, "don't see an error". Again, that could
be why instead you just see the "spinning". (I got your later clarification of
what you meant by that, but still.)
So first, try typing the path and the file name. If that still doesn't work
(it really should), or if you want the browse working, can you confirm if you
have RDS disabled. You can't tell via the CF admin in any way, but the technote
points to the XML file which will tell you.
68manta
Bill, you said, " Tried both leaving it blank as well as giving it the
directory where the new jar file resides."
Well, you don't just point at the directory, you need to point at the file,
too. I wonder if the immediate solution will be as simple as that.
>> Thanks. Tried that one too. Sad to say, No go.
You go on to say, "I suspect it may not like the SSL connection." Sure, that
may be a factor, too. I don't know. I've not heard this being an issue, but it
could be.
>>
You also theorize about a port problem. Well, the browser would send the
request back on the same from which the Admin was served. I don't think that's
an issue.
>> Asuming the request reaches the server, you are correct.
To my observation about how the disabling of the RDS feature may be causing
it, and would show that error, you say, "don't see an error". Again, that could
be why instead you just see the "spinning". (I got your later clarification of
what you meant by that, but still.)
So first, try typing the path and the file name. If that still doesn't work
(it really should), or if you want the browse working, can you confirm if you
have RDS disabled. You can't tell via the CF admin in any way, but the technote
points to the XML file which will tell you.[/q]
>> I do want the browse working, but even more I'm wondering how to apply the
fix without it-
thanks!
Bill
carehart
be more explicit? We're here trying to help. We need more details.
I'll repeat: I DID apply a hotfix this way, today.
Are you saying the submit fails? Or you get no confirmation? Or it doesn't
show up?
I'll add that if you may be looking for the "update level" field of that
System Information page, that won't change, with either a hotfix or cumulative
hotfix.
But I'm guessing you're still having an issue with the submission itself.
Please do clarify.
Jochem van Dieten **AdobeCommunityExpert**
Shut down CF, drop the .jar file in */WEB-INF/cfusion/lib/updates/ and
restart CF.
Jochem
--
Jochem van Dieten
Adobe Community Expert for ColdFusion