1. SOCIAL MEDIA COMMUNITY MANAGER
Day-to-day management and development of editorial content on social media platforms, including tweets, posts and discussions
Proactively interacting with online communities across all platforms
Using social media monitoring tools to monitor conversations and report on metrics
Develop a strategy and implement a proactive process for capturing customer online reviews. Monitor online ratings and respond accordingly.
2. LEAD GENERATION MANAGER
Run lead generation campaigns for clients on various
Monitor, listen and respond to users in a “Social” way while cultivating leads and sales.
Conduct online advocacy and open stream for cross-promotions
Design, create and manage promotions and Social ad campaigns.
Compile report for management showing results (ROI).
Demonstrate ability to map out marketing strategy and then drive that strategy proven by testing and metrics.
Develop a strategy and implement a proactive process for capturing customer online reviews. Monitor online ratings and respond accordingly.
Monitor trends in Social Media tools, applications, channels, design and strategy.
Analyze campaigns and translate anecdotal or qualitative data into recommendations and plans for revising the Social Media campaigns.
Monitor effective benchmarks (best practices) for measuring the impact of Social Media campaigns. Analyze, review, and report on effectiveness of campaigns in an effort to maximize results.
Is responsible for maintaining the client relationship, on a day to day basis
Understand client requirements, and communicate this with internal teams, and vice versa
Participate in ideation / brainstorming for campaigns with client and internal teams
Track project deliverables and prepare performance reports for the client
Write campaign briefs and proposals for existing clients and new business enquiries
Faculty Fellow, UNESCO Chair on Community Media
Sarojini Naidu School of Arts & Communication
University of Hyderabad
Gachibowli, Hyderabad 500046
Phone: +91-40-23135506 (O)
+91-990-858-2613 (M)