Onedrive Not Syncing
Garcia Miller
On my work laptop I have added my OneDrive with my OneNote, so I can get to the notes I've saved there. This morning, when I logged into the work laptop it started syncing about 2 GB of files to the laptop. (At least I think it was syncing from my personal OneDrive to the laptop. I'm not sure what direction OneDrive syncs from.) I had to pause it for 8 hours because that laptop doesn't have a lot of free disk space. 2 GB would seriously hamper the functionality of that old laptop. I need access to the notes I've said in OneNote, and of course OneDrive will want to save other things to my work laptop which come off of my home desktop and personal laptop, but I want to restrict what's put on the work laptop, due to its low disk space.
1. Right-click on the OneDrive icon in the system tray at the bottom-right of your screen.
2. Select "More" and then click on "Settings."
3. Go to the "Account" tab and click on "Choose folders."
4. Uncheck the folders that you do not want to sync with OneDrive.
These changes will only apply to the device you are currently using and won't affect the settings on your other devices. This way, you can manage the storage space on your work laptop more effectively.
How do I stop certain folders from syncing to onedrive? - Microsoft Community
If you want to prevent a specific folder from being synced with GPO, you can refer to detailed instructions on this link: IT Admins - Use OneDrive policies to control sync settings - SharePoint in Microsoft 365 Microsoft... These resources provide information on using OneDrive policies to control sync settings.
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> pdf files on my old computer are NOT syncing / showing up on OneDrive online (web), and thus not accessible from my new computer (Lenovo Yoga, Windows 11), despite having the same Microsoft OneDrive account activated on both devices...
I've tried unlinking both computers from OneDrive several times, with no effect. All files sync successfully, EXCEPT for pdf?
I CAN manually upload a pdf document to OneDrive online, which then appears in the OneDrive of both devices... but existing local folder pdfs don't upload/sync automatically.
If you move the PDFs to another local folder in OneDrive, do they sync? I will try this now. Though the issue is currently affecting all pdfs in every sub folder within my local 'documents' folder
Our company's OneDrive seem to take way too long to sync files back and forth to our Sharepoint Document Library. E.g. when creating a new file or folder it just sits at "Looking for changes" for about 30-60 seconds or more before anything happens. The upload/download speeds seems ok though, it's just very slow to identify changes made to the document library.
The full library consists of about 40.000 files at a size of 40 GB. However, we have the same problem for the personal OneDrive folders as well, which often contains close to nothing. The default setting for all our employees is to access files through the cloud (not enabling a local sync of the entire library). Except for automatically cached docs and perhaps a very few selected folders.
This is unusual for such a small set of files. To compare I run sync of multiple OneDrive accounts, plus sync to SharePoint, plus DropBox and other services with a total of at least 5TB of files and have no perf issues.
@Deleted Thanks for the feedback. Let me clarify a few details I forgot: all employees are using the OneDrive desktop sync client to access files, so I just meant that the files and folders aren't normally tagged as "Always keep on this device".
@Tormod Solem Slupphaug I would check the A/V situation first. When I was an Office MVP many moons ago, at least 90% of Office performance issues were due to AntiVirus software, especially Office plugins. I don't think that has changed much over the years.
I have now tried running the sync (OneDrive desktop client) again, without any third-party antivirus enabled. The results are still the same. E.g. if creating a new folder in OneDrive (using file explorer), OneDrive starts "Looking for changes" and takes about 40 seconds before uploading the folder.
Created a support ticket with Microsoft today. We were unable to locate any errors, and support eventually confirmed that the sync times can vary a lot from customer to customer. This all comes down to connectivity issues within the OneDrive desktop client itself.
@PeterV385 I have the same issue. I'm not sure if this has anything to do with it, but we also run Trend Micro Worry-Free Business Antivirus. I plan to run some tests with some Windows Defender subscriptions to see if the performance is any better. In the meantime, if you find a solution, please post it back here.
@Tormod Solem Slupphaug We just integrated Sharepoint about a week ago. We are having the same problems. Our IT department does not believe we could possibly have over 8000 files open in one day in our office. But we are a construction firm and have lots of drawing files and other documents open constantly for review, mark ups and changes. IT keeps thinking something is "hung up" but overnight ,everything gets caught up and we begin the next day with the same issues and it just gets worse as the day goes on as people are working. I have items that have been syncing for 23 hours now. :(
I will change a document, and tell a worker 5 min later to open it and carry on, only to find my Onedrive is still looking for changes, and has not synced it yet, even though it may be 1 small file. So I have to wait another 5 min.
And it is not Antivirus. I'm also having this issue on a freshly formatted laptop with Windows 11, and I have not had time to put our antivirus on yet. The small file in windows explorer still shows pending upload, after the first 5 min until done.
Indexing may be a cause of the occasional frustrating pauses when using File Explorer and, I've just realised, might be a factor for OneDrive syncing too. So far I have not had any definitive results from a brief suspension of Windows Search but I plan more testing which I'll report as and when.
Microsoft support is of no useful help, it's not their support's fault, it's a problem coming from much higher up the ranks. We are no longer offering SharePoint/Onedrive as a solution because well, it's not a dependable solution whatsoever. We have had great success with Egnyte. @Tormod Solem Slupphaug
@Tormod Solem Slupphaug Hi. I'm on a SurfaceBook 3. I have OneDrive loaded. When I open it, it usually looks for any document changes. I have made some recent changes and documents but One Drive is saying it has synced them, even though there is no green tick beside the doc - instead the two arrows are showing beside the new docs, but it doesn't seem to be uploading them.
User 1 creates a shared onedrive, which he shared to 3 users. All 3 users has access to this shared onedrive folder. As they edit the folder all user are able to see the changes that was made. User 3 is unable to sync changes they make to this shared folder. They were able to do this previously. Just now all of a sudden that their changes they make to the shared folder does not get synced. But they are able to see changes that the other users make.
The OneDrive Sync engine can be used to sync SharePoint libraries to multiple people. When you do that changes made by anyone are synced to everyone. But OneDrive although OneDrive for business can be shared you can't sync someone else's OneDrive for business, only your own. I'm not sure why they thought it worked int he past. I've never seen anyone be able to use a shared folder in a OneDrive for business as a sync target, only SharePoint libraries.
The problem comes in where one of these user's can't sync their files on this shared onedrive folder. It would display the sync icon on their local files and awaiting sync, but it just never goes through. Strangely enough that some of the files would manage to upload but not all of them. It continues to go through processing the files that needs to be uploaded, but it's like an endless loop.
I have DropBox and OneDrive running on the same machine. I made sure they are not syncing the same folders. OneDrive has no issues, but all my DropBox files have a grey X on them. I believe this is a File Explorer icon for a sync issue and not a dropbox icon. I've reinstalled both services and even stopped OneDrive but there is still a grey X on each DropBox files.
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