Avid Media Composer Keeps Crashing

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Regino Meriweather

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Aug 3, 2024, 12:13:24 PM8/3/24

to maccxiholo

Everytime I try to open avid Media composer it crashes and gives me the same message. I have tried uninstalling/reinstalling several times already, even tried redownloading the os nothing helps, everytime it gets to installing hardware and then shuts down. I am running a brand new iMac retina 5k display with osx yoseminite. This is what keeps showing up:

Same problem, with 7.0.4 on Yosemite. All was working well enough, for months, on a new Mac Pro, until a few days ago. I had not updated either Media Composer or the OS during that time. The crashes happen after the splash screen appears, as soon as it says "Initializing Hardware". I've uploaded a full crashlog to pastebin here, but here's a shorter excerpt of what is probably the most relevant section:

We're looking for a file called "com_avid_AvidDX_InUse" in which I guess maybe Media Composer has cached the location in memory of the video output hardware and this has gotten corrupted? Something like that?

And now Media Composer is functioning again. Wasted a couple of hours running diagnostics and reinstalling things when the solution could have been managed with a single command in the terminal, but at least it's up and running now.

Now that people are starting to run software-only Media Composer setups as opposed to using dedicated hardware, and now that Avid has a subscription model with dedicated software update software running on the machine and will be encouraging people to keep up-to-date on Media Composer, they'll hopefully start testing earlier on beta builds of OS X and shorten that delay between new OS releases and the ability to run Avid software on that new OS.

I presume just looking for and deleting all folders called "com_avid_AvidDX_InUse" in /private/var/folders/ is going to be enough to fix this, but now they're gone, I can't test that. The not-too-elaborate steps listed above did the trick for the system I was trying to help.