Download Hp Support Assistant For Windows 10 64 Bit

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Bonifacia Cramm

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Aug 3, 2024, 5:23:02 PM8/3/24

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I have a question. I was on my computer and I got a pop up from HP Support Assistant saying I have a critical update that needs to be installed so I exited out of the pop up and went into HP Support Assistant and it was an alert to get ready for Windows 10 so I dismissed it and the window froze. I turned my computer off then rebooted. I went back into HP Support Assistant and I see the red Caution icon in my Network and Security settings so I click on it and it says that my firewall, anti-virus, spyware, etc are off and my internet security is at risk. So I go to my firewall and it says it is on and then I go to my anti-virus and it says it is on and protecting. I scanned my computer and after a few minutes, the Network and Security settings changed to green check marks on my anti-virus and spyware etc and said my internet security is secured. So I rebooted again to see what would happen and support assistant said the same thing again but changed to secure a few minutes after.

Hi. I removed some malware with AdwCleaner and I used Delfix to delete all of the tools used. I was using System Investigator on SuperAntiSpyware and it found an unknown file called Quarantine.exe. The thumbnail looked like the bug from AdwCleaner but behind jail bars. I scanned it using VirusTotal and it came up as clean but I deleted it soon after anyways. Was this just a reminant from AdwCleaner or something else? Thank you

As you have just recently worked on malware removal/cleanup in the malware removal section and since that thread is still open, it might be a good idea to resume that topic with Maniac HERE.

I went to scan something in my System32 folder in VirusTotal (just to ne sure) and I couldn't find it in my System32 via File search. So I saved it to my desktop in order to scan it and it was clean. I want to put it back where it came from without deleting the file entirely since it is an important part of Windows. I tried to replace the file in the destination but I do not have permission to do that. Is there anyway I can put this file back and not have it on my desktop?

I did not know this could cause potential damage. I do not think I am necessarily infected at the moment but I will ask Maniac about it when he gets back to me on the issue we are currently discussing. I wanted to see if it was malicious or not, but I will not touch anything until i receive advice about it

Hello Confused:

For the future, a better, and certainly less dangerous, method of checking file integrity is to use a passive Microsoft tool (sigcheck.exe) from the Sysinternals collection and when coupled with a Graphical User Interface (GUI) front-end such as Skwire Empire's SigcheckGUI, both VirusTotal and the author's digital signature evaluations may be observed in one window.

I have tried uninstalling and re-installing HP support assistant several times, but still keep getting the same error message, something about HPSA.exe encountering a fatal error, yadda yadda yadda, end of the world everyone run screaming into the streets.

First of all, uninstall your current version of HP Support Assistant by using the Microsoft 'Fixit' on the following link - this is particularly useful in correcting issues that may prevent reinstallation on machines running a 64bit OS.

No matter what has happened, I have had the Microsoft fix it utility scan my laptop and it even says there is nothing wrong with it. Nevertheless the HP Support Assistant still does not work. For days now it says this and also says Microsoft is going to resolve this issue.......what is the holdup?