Issue Tracker now moved to JIRA

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Andrew Dixon

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Apr 28, 2015, 7:22:15 PM4/28/15
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Hi All,

As per my previous post, today we are moving the Lucee core issue tracking to JIRA. As such with have switched off the issue tracker on BitBucket. Unfortunately due to the limited nature of the BitBucket issue tracker it is not possible to leave the BitBucket issue tracker accessible in a "read only" mode or to redirect the BitBucket links to JIRA. The Lucee JIRA can be found at:


If you have not already done so, please feel free to register for an account, or email me if you would like to use your BitBucket username.

During this process we have also found that the JIRA importer is not the best and whilst it allows you to run the importer multiple times and suggests it is getting all new content from the BitBucket issue tracker this appears to not be the case, it only actually gets new issues and ignores everything about existing issues. Therefore some comments might be missing from the JIRA board, however these are still accessible to the core development team, so don't worry too much about that but feel free to add any missing comment of your own back to JIRA if you want to.

Another thing the BitBucket importer misses is votes, again, the core development team still have access to the votes on BitBucket, but please feel free to vote for any tickets again on JIRA.

There is a description on the Lucee JIRA homepage explaining the different statuses in the development workflow that has been configured, so please take a read of this for an understanding of the process.

Please let me know if you have any questions, issues, etc...

Kind regards,

Andrew
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Adam Cameron

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Apr 29, 2015, 3:49:55 AM4/29/15
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Hey Andrew... doesn't look like the VOTES got carried across.

Are they lost now, so we'll need to redo, or can you recover them?

Other than one ticket I think Micha had actually deleted at some point, the migration seems solid other than that (I've only checked a dozen or so tickets, that said).

Cheers.

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Adam

Julian Halliwell

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Apr 29, 2015, 4:29:23 AM4/29/15
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Hi Andrew

It's a shame there'll be no redirects. I've linked to Lucee Bitbucket
issues quite a bit on my blog which I've just been through and
changed, but clearly there'll be links elsewhere that will now just
get "Access denied".

There are also links between tickets which will no longer work, e.g.
in migrated comments.

I notice too that the issue numbers have shifted up in many cases.
E.g. what was Issue 77 in Bitbucket is now issue 78 in Jira.

Finally, I wonder about the SEO of Jira compared to Bitbucket. BB
tickets have SEO-friendly URLs e.g.

https://bitbucket.org/lucee/lucee/issue/77/orm-doesnt-persist-data-in-cftransactions

whereas the JIRA equivalent is:

https://luceeserver.atlassian.net/browse/LDEV-78

May not matter that much I supposed but clearly good Googlability of
issues is desirable.

Cheers
Julian.

Adam Cameron

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Apr 29, 2015, 4:40:04 AM4/29/15
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On Wednesday, 29 April 2015 09:29:23 UTC+1, Julian Halliwell wrote:
Hi Andrew

It's a shame there'll be no redirects. 

It shouldn't be that hard to set up an .htaccess file with a RewriteMap redirecting old tickets to new tickets, should it not?

I guess it might not be possible to do .htaccess files (or equiv) on bitbucket.

Oh well.

I went through my blog and updated all the references I had. Only took about half an hour. Was quite tedious though. 

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Adam

Simon Hooker

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Apr 29, 2015, 7:48:37 AM4/29/15
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Unfortunately Bitbucket isn't that friendly - the options seem to be "on" and "off".  It would have been nice to have a "Read only" version though.  Someone already raised this as an enhancement request with Atlassian ( https://bitbucket.org/site/master/issue/2462/allow-admins-to-specify-read-write-admin ) however despite hundreds of votes and being their 5th most voted for feature, they aren't going to implement it.  

We do not have plans at the moment to add granular separate permissions for wikis and the Bitbucket issue tracker.

However, we are working toward allowing owners of the wikis that are associated with public repos to block anonymous contributions to those wikis (and a few other useful and more granular permission that are related to repo permissions) .

  • Ike DeLorenzo, PM , Bitbucket

That is the one and only response from Atlassian, it was posted in Jan 2015, and considering the ticket was raised in Jan 2011 it's not particularly encouraging.

Presumably they'd rather people just switch to Jira.  Heyho!

Andrew Dixon

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Apr 29, 2015, 8:12:24 AM4/29/15
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If they made a decent importer for JIRA then it would not be so much of an issue.

Kind regards,

Andrew
about.me
mso - Lucee - Member

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Michael Offner

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Apr 29, 2015, 9:54:10 AM4/29/15
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you can also reach Jira with the following URL

Micha

Adam Cameron

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Apr 29, 2015, 1:19:46 PM4/29/15
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Hey Andrew, just clicking around in Jira and landed on this screen https://luceeserver.atlassian.net/projects/LDEV?selectedItem=com.atlassian.jira.jira-projects-plugin:release-page

Are you at some point gonna:
a) set the correct release version for all the tickets that have been fixed and released;
b) create future versions, and triage outstanding tickets into them, so we can see when stuff is scheduled to be done (and what's not scheduled to be done)

Both of these are pretty useful bits of information: to see what was fixed when, and also get an idea of how enthused one should be able a pending release.

Cheers.

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Adam

Simon Hooker

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Apr 29, 2015, 1:27:23 PM4/29/15
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The 'what's going to be done but is not scheduled' pile is the backlog. Once its gone through QA it'll be able I expect to be assigned into a release. At least that is how ive interpreted it when it comes to bug tickets.

Regarding triage, tickets will be triaged but it takes time - I mean I managed a whole 1 ticket triaged during my lunch break today - but at least once things are through triage the aims of the ticket should be clear and hopefully unit tests in place to confirm a fix!

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Peter Boughton

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Apr 29, 2015, 5:38:15 PM4/29/15
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Not all issues were transferred across.

Issue 322 for example.

Simon Hooker

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Apr 29, 2015, 6:37:15 PM4/29/15
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Hi Peter

Do you have any info as to what Issue 322 was?

Adam Cameron

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Apr 29, 2015, 7:10:35 PM4/29/15
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Simon Hooker

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Apr 29, 2015, 8:07:22 PM4/29/15
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https://luceeserver.atlassian.net/browse/LDEV-315 That looks to be issue #322 from Bitbucket Peter/Adam

Adam Cameron

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Apr 30, 2015, 1:37:59 AM4/30/15
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Cool. I have to admit I took Peter at his word it hadn't been migrated and didn't check.

It is missing all its comments though. That's probably the important part of the ticket, TBH.

Cheers for looking into this, Simon.

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Adam

Simon Hooker

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Apr 30, 2015, 4:00:28 AM4/30/15
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It is but unfortunately we have Atlassian to thank on that one - the original import was done a few days previous in order for the board to be set up, and then a second import was done at the point when you noticed Bitbucket issue tracking was down.  Unfortunately Atlassian have based the Bitbucket->Jira import on a potato and as such it doesn't merge in comments etc from issues that were already imported.

Most frustrating, but going forwards Jira is certainly a much better platform to be on at least :)

Adam Cameron

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Apr 30, 2015, 4:07:50 AM4/30/15
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Right.

So how are you going to restore the comments? There is a substantial amount of info there.

Manually copy and paste them, I guess? I'd be happy to do this meself, but for obvious reasons I cannot.

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Adam



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Adam Cameron

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Apr 30, 2015, 7:20:49 AM4/30/15
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G;day Andrew.
Hey the Jira feature which resolves @username references in comments etc doesn't seem to be switched on. Can you check?

Cheers.

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Adam


On Wednesday, 29 April 2015 00:22:15 UTC+1, Andrew Dixon wrote:

Peter Boughton

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Apr 30, 2015, 6:40:10 PM4/30/15
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Thanks Simon.

When I looked the issue wasn't listed in recently updated, didn't match
when I tried the matching issue number, and didn't come back in a search
for Tomcat, hence reaching that conclusion.

(It does return in a search now, so perhaps Jira hadn't indexed on the
initial import or something.)

Simon Hooker

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May 1, 2015, 4:24:36 AM5/1/15
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I believe this is because the import may have gone off the date of first post for the import, and as to the search admittedly I have found the search in our (mso - not Lucee) internal Jira installation to be a bit rubbish sometimes.  Maybe something to keep an eye on I guess!

Kind Regards,
 
Simon
 
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Jeroen Knoef

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May 11, 2015, 5:32:24 AM5/11/15
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Hi Andrew,

I just registered for an account to create a new issue, however it seems I'm not allowed to do that. Am I missing something?

Thanks,
Jeroen

Andrew Dixon

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May 11, 2015, 1:56:09 PM5/11/15
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Hi Jeroen,

I've just checked and everything looks ok. Once you have signed up, login and at the top of the page, near the middle you should see a "create" button, just click that to add a new ticket.

Kind regards,

Andrew

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Jeroen Knoef

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May 11, 2015, 2:22:24 PM5/11/15
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Thanks Andrew.
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