-- horrible customer service

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Helen Gribbins

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Jul 3, 2024, 1:26:12 PM (yesterday) Jul 3
to Lucanna Farms CBD Gummies
I ordered one bottle $39.00 - five minutes after I ordered them I called to cancel - said it was already processed and the bill wa for $269.81-- they had added cream which I di no ordefr --- I called and ws told they will crdit me for half the total and when I get the pkg andreturn the items they will refund the second half - I told thm I had cncelled this whole order of one bottle not a whole bunch of stuff -- pkg came today - they did dnot cancel as I requested - so I want to return - well, now it seems if I want to return it I am going to have to pay the postage - fo rsomething that I did not want to begin with - rhis is a scam company - their return policies are scams - they send ou what they want to -and you  aare stuck - this needs to be reportd to Better Busines bureau - very poor reeturn and cancellation policies - worst I have ever encountered
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