Hi I was given an HP photosmart 7960 but when I plug it in an it autoinstalls, it just reads 'drivers not available' on the 'printers and scanners' page. I've tried reinstalling but it comes up with the same message every time. Hp print and scan doctor links to empty driver page and all other references to this seem to say it will use default windows printer drivers, but it's not working for me.
Thanks for the prompt reply Jean. I forgot to mention that my 7960 printer is no longer supported by hp because of its age. I thought you should know this in case hp's nonsupport might be important in determining whether the printer will work on Windows 10.
SInce you will be using a driver that is "built-in" in Win 10 you will not need to go to the HP Website to download a driver. So, even though the printer is no longer supported because of its age - you should still find what you need in Win10.
Hewlett-Packard invented the thermal inkjet printer (Canon the bubble and Epson the piezo, according to the rock painting on the wall behind us). But with the Photosmart 7960, HP has focused its expertise on creating the Ideal Home Photo Printing Experience. Make it easy, Carly said, to print digital images without resorting to Windows.
We've applauded this approach in the Hi-Touch 4x6 dye subs (which can make 40 cent 4x6 prints). But we've also pointed out that it doesn't address the storage problem. You have to copy your images to some sort of long-term storage (like CDs), so a computer inevitable enters the equation (stop the presses: MicroSolution's RoadStor may solve that problem -- stay tuned). But you don't have to resort to the computer to make excellent prints.
The 7960 goes a bit further than the Hi-Touch by providing larger prints of similar quality. Borderless 8.5x11 prints, in fact. Seeing your images large used to be a thrill reserved for professionals or amateurs with infrequently used bathrooms. But since the advent of photo quality inkjets, anyone can enjoy them.
For $299, HP's engineers put together a fast 4800-dpi printer using three cartridges with up to eight inks. It includes an LCD monitor, a card reader that can handle 10 formats, a scanner and some intelligent firmware. That firmware can calibrate the printer automatically when you change cartridges, plus print and read a proof sheet to automatically print images from your storage card, among other things.
The 7960 features drop-on-demand thermal inkjet printing up to 4800-dpi (1200-dpi black) using two USB ports and four memory card slots. The slots can read CompactFlash, SmartMedia, Memory Sticks, Secure Digital/Multi Digital/Multi Media and xD-Picture cards. Next to them the second USB port handles direct printing from a compatible HP digicam.
A 2.5-inch swivel LCD provides feedback from an array of buttons on the front of the printer. There are buttons to Print New Photos, Save photos from the card to your computer, Email a photo, Zoom in or out on the LCD, set the paper Size, Print tagged photos (using Digital Print Order Form fields), set the number of Copies, Rotate a photo and Select photos for printing.
It uses HP's PCL Level 3 Enhanced printer language. The 100-sheet input tray includes a 20-sheet built-in 4x6 tray. Printable media includes plain, inkjet, photo and glossy paper; transparencies; labels; cards; iron-on transfers and banner paper -- all of which have HP-brand products.
The unit is built to handle 3,000 pages a month, consuming 10 watts when printing and four when idle (and even two when off). Dimensions are 20.9x15.1x7.6 inches and 16.8 pounds. Operating environment is 59 to 95 degrees with a recommended humidity range of 20-80 percent RH.
We didn't get a retail version of the printer, but one that's been packaged for lowly reviewers. A few things were missing (like a power cord and the cartridge cover to keep a partially used cartridge from drying out) that should be included in the retail version.
One thing missing that is _always_ missing with an HP printer is the cable to connect the printer to the computer. In this case, a USB cable. HP has been doing this for years. And it stinks. HP, include a cable.
In contrast, the printer was swaddled in adhesive wraps and tape and foam to protect it from scratches and more serious damage. It took quite a while to "unwrap" it. Make sure you remove all the protective tape, plastic and foam before you power it up.
But we really don't like the high-pitched whine from the power supply. You hear it whether the printer is on or off. As long as it's plugged into the wall, the printer whines. The only thing we like to hear whining around here is our little brother when we hide his power adapter.
The U-turn paper path is another HP feature. The advantage is that it saves table space. The disadvantage is possible paper jams. We didn't have any paper jams (the printer adjusts itself for different weights of paper). We did save table space.
Same problem with the cartridges. They're delicate little things, but you practically have to cram them into the printer and then seat them with very flexible caps that require too much force to lock into position. Twenty-four hour protection won't cut it.
The simplest way to use the printer is just to plug a storage card into the built-in reader. You can use the LCD to scan through, print or mark to print the images on your card. Or you can print an index or a proof sheet on plain paper to see what's on the card.
The proof sheet lets you identify individual images to be print, print up to three sets of prints and indicate the size (4x6 and some ganged layouts on 8.5x11). Once you've marked your choices, you feed the proof sheet back into the printer by putting it back in the paper tray and pressing the OK button when prompted. The printer scans the proof sheet and starts printing after confirming paper size.
This worked fine for us and we found it pretty convenient, too. Especially if you want to repeat the run later or don't like working from the LCD. Not that you wouldn't, but if you make a mistake on the proof sheet, you just print another one.
We didn't have any trouble at all using the swivel LCD. The type was large and the menus clear. You navigate with a four-way controller button just below the LCD that has an OK button in the middle. We had to press firmly to navigate, but you get used to the touch.
The firmware behind the LCD is fairly well thought out. And the system recovered gracefully from all the bonehead mistakes we made. But it does more than just recover gracefully. You can enhance images and even remove red-eye. In no time at all we were ready to print.
The printer comes with the paper tray installed. It looks like a removable tray, but we never actually removed it. We tried but it resisted. More deodorant didn't help, so we can't say if it's removable. We can say it seemed a bit shallow for our use, especially for loading photo paper. But on second thought, maybe you don't want to leave 75 sheets of expensive paper out _en plein aire_.
But it is very easy to use. You flip the deck up, turn your 8.5x11 stack of sheets upside down and slide it up to the front of the tray, adjusting a side guide and a back guide to hold the stack snugly in place. A smaller tray to the right fits 4x6 media. It's engaged by sliding forward a large rubbery tab on the top right side of the deck. We expected the tab to be hard plastic. While the flex doesn't make it easy to move the tab, it doesn't prevent it.
HP doesn't use a straight-through paper path. The sheet is fed upside down via small rubber rollers that contact the printable surface and small pinwheels that grab the back side. Then it makes a U-turn, righting itself as it comes under the print heads.
If you make borderless prints, you'll notice the printer slow down as it finishes the print. It drops borderless 4x6 prints neatly on the paper tray deck. But larger prints get spit out rather quickly. We installed the printer at the edge of a table and had to routinely dive for prints sailing toward the floor. Not a pretty sight.
The whole point of the U-turn paper path is to take up less desk space. You can back this baby up to the wall, in fact. Just leave room for the power cord and the USB cable. But it would be wise to plan on a little desk space in front. The prints that made it to the floor all landed upside down.
HP makes much of their combination of ink and paper. Sometimes this is a lot of hooey (buy our products or void your warranty). But sometimes there's some science behind it. Well, a _lot_ of science ( ). Let's take a look.
The premium photo paper alone is built with more layers than Nonna's lasagna. Below the imaging layer is a thick undercoat on top of a resin coating that rests on a photo base paper (the same as silver halide photo paper). Under that is another resin coating on top of a back coat that rests on a unique stacking layer. The stacking layer is composed of very small plastic beads that prevent ink on the previously printed photo from offsetting onto the back of the newer print. You can actually feel the little beads. Quite a thrill.
HP said they spend about two years to develop a new paper like this. Here's just a few things they test for: curl, surface finish, caliper, stiffness, flatness, dry time, cockle (waviness), permeability (especially for duplex printing), opacity, brightness and color, dot gain, additives and treatment, gloss.
Inks, we learned from HP's Dr. Ross Allen, are not just colored water, even if they are _mostly_ water. The trick is to keep them soluble in the cartridge but quick-drying on the print. Without resorting to alchemy.
Pigments and dyes take different approaches to that problem. The 7960 uses dyes. Dyes are brighter and more colorful than pigments (which sometimes wrap themselves in a dye for just that reason). But dyes can fade. So the media-dye chemical interaction greatly affects light- and water-fastness.
When an inkjet droplet hits photo paper, the surface of the paper swells, encapsulating the dye before it shrinks back to its normal size as the ink vehicle (everything but the dye) evaporates. That's why the print is at first sticky or wet. Indeed some combinations of ink and paper may never dry.
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