Nano IO Air Wiring - Door/window contacts

[Matt Nye]

I've wired a door contact as shown in this diagram to a Nano IO Air

But I can't get it to operate. ie the contact doesn't seem to be sending a signal to  the miniserver when opened/closed. The Nano is powered by 120v on the other side of the device. What could I be doing wring? The wire is from a 4 conductor station cable but I'm just using 2 of the conductors to complete the circuit.

[Techdoctor]

Have you checked to see if you are getting 24V out of the Nano Air. I guess you must be in the USA or somewhere else that uses 120V AC. 

Also can you send a screen shot of the Config screen  you are using for the Nano Air, as it could be this that is wrong. 

Another thing if you give us a bit more information as to what it is you are trying to do would help.

[Matt Nye]

I found my issue. I am wiring these contacts using pre-wiring from when my house was built 15 years ago. The wire I was using was mislabeled and didn't terminate at the end that it was labelled for. Through a little trial and error I was able to get it to work.

And, yes, I'm in Canada - 120v standard.

Thanks for the assistance.