Unavailable Miniserver after unprompted restart

Václav Novák

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Jan 7, 2016, 8:48:26 AM1/7/16

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Hi All,

In my installation I solve one interested issue.

Randomly becomes miniserver is restarted unprompted (without a cause). After that Miniserver is flashing by green led and other extensions orange led. Miniserver is not available. It is necessary to switch off the power (24V) and starts it again.

Sometimes is miniserver restarted without problem (system stay functionally) but restart is without cause again.

Loxone support team needed to measure resistivity of LOXBUS (+bus nad GND, -bus and GND) for all equipments (Extension and miniserver) . Miniserver has only 770ohm (optimal is around 60-70kohm). They said it is bad and changed it. Surprise was the problem is not solved :-(

Is here somebody who solved similar problem ? Any idea what could be bad (extensions, power supply, software, SD card) ?

Thank you for the idea.

BR

Vaclav

sk

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Jan 7, 2016, 3:42:12 PM1/7/16

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Hi, I recently had problems where it kept rebooting. It turned out I was over logging stats. I turned them all off and it stopped crashing.

Perhaps your log file will tell you more?

http://miniserver/dev/sps/log

Can you paste the snippet before reboot?

sk

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Jan 7, 2016, 4:59:20 PM1/7/16

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sorry that should be:

http://miniserver/dev/fsget/log/def.log

Václav Novák

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Jan 15, 2016, 9:31:26 AM1/15/16

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Hi sk,

sorry I was late.

DEF.LOG is attached.

If you find something suspicious let me know.

fyi....extension 3 and DMX extension are in program but both were disconected.

Thank you very much for your time

Vaclav

Dne čtvrtek 7. ledna 2016 22:59:20 UTC+1 sk napsal(a):

dev.log

sk

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Jan 15, 2016, 1:00:13 PM1/15/16

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odd. There is plenty of activity but it always seems to reboot nearly exactly 1 hour after the last activity in the logs. If you connect via config, live view, then maintenance -> enable monitor, do you see something increasing over the hour?

do you have stats logging enabled somewhere that could be too aggressive?

sk

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Jan 20, 2016, 2:26:16 AM1/20/16

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I also found this which may help:
http://www.loxone.com/enen/service/documentation/maintenance/loxone-monitor.html

Václav Novák

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Jan 20, 2016, 3:14:37 AM1/20/16

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Perfect. Thanks.

I will try to explore during weekend. During week I am little bit overloaded my job.

I let you now my findings.

Have a good day.

Václav Novák

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Jan 27, 2016, 3:07:17 AM1/27/16

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Hello,

according to your and loxone help I set the monitor for "link" only (for now). Monitor is working more than 12 hours without mistake or error.

One time was look WDG problem

00000736 192.168.1.77 20:41:28.971 20:41:25.532 WDG Watchdog bits missing: 00000800 NTP

00000737 192.168.1.77 20:41:29.992 20:41:26.602 WDG Watchdog OK again

and sometimes is look (example)

00001525 192.168.1.77 23:06:38.278 ERR 3 lines missing 817/813

I am recognizing the link (lox bus) only so far. I will continue with monitoring during this week and I will see.

Loxone would like to monitor my miniserver during internet but it is problem in this time because I am not familiar with router setting :-( (Cisco3925)