smart sockets won't enter learning mode

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Simon Still

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Dec 5, 2015, 7:58:00 AM12/5/15
to Loxone English
The instructions sound simple - hold down the button for 5 seconds and it will start to flash red/green/yellow.  All 3 of mine just keep flashing orange - can't get them to do anything else. 

Even stranger as at least one of them was in use for a few months previously so I've managed to get this to work in the past.  Any tips from anyone?

Darryl Bertie

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Dec 28, 2015, 6:22:20 AM12/28/15
to Loxone English
I've had the same issue, can anyone suggest new instructions?

Simon Still

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Dec 28, 2015, 9:40:37 AM12/28/15
to Darryl Bertie, Loxone English
The instructions on the site refer to the new firmware and won't work if your sockets are older until they update. 

Plug the sockets in (one at a time), open the Air monitor in config and press the button on the socket. The monitor should show activity and you can then add the socket. Leave it connected and the firmware will update (takes a while)



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