Loxone Audio Server with Spotify Family, how does it work?

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Ian Henderson

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Sep 22, 2025, 1:22:52 PM (8 days ago) Sep 22
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Hi All, We have a Loxone system with 7 rooms but only 3 of us in the house. We had a Spotify Duo account for us and our daughter and also played Spotify in our Tesla. All was good until Tesla removed the Spotify from the premium service and we had to use our own account in the car. This has caused aggravation at home as all is good until one of us gets in the car and randomly kicks off another user. Normally my other half in the middle of a work out. I can pay a few pounds to upgrade to Spotify family for 6 accounts but not sure how that works. It looks like I need to actually configure new user accounts, if thats that case do they need to be applied to a room? When we had Sonos I am pretty sure the Sonos system was seen as a single user but could stream multiple sources. What I also want to stop is the connection between the house and car as I often get in the car and it wants to continue playing what someone was in the house. Its just not a good experience at the moment. 
Thanks 

Jonathan Dixon

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Sep 22, 2025, 1:58:46 PM (8 days ago) Sep 22
to Ian Henderson, Loxone English
Fwiw your question in 99% a Spotify question so you may find more fruit searching Spotify forums about this. By large Loxone is "just" a Spotify Play device and acts like any other manufacturer's device, when streaming playback from within the Spotify app.

One benefit you'll find of the family account is you can create one shared family profile in it and log the Loxone app in with that, so any shared music or podcast etc played through automations doesn't interfere with real user's profiles 

Regarding adopting in (or migrating out) existing accounts to the family profile, this didn't used to be possible but last time I looked they'd significantly improved the family account management, but really this is where you'll find much more info from non-loxone resources :)

HTH

On Mon, 22 Sept 2025, 18:22 Ian Henderson, <ian.hen...@gmail.com> wrote:
Hi All, We have a Loxone system with 7 rooms but only 3 of us in the house. We had a Spotify Duo account for us and our daughter and also played Spotify in our Tesla. All was good until Tesla removed the Spotify from the premium service and we had to use our own account in the car. This has caused aggravation at home as all is good until one of us gets in the car and randomly kicks off another user. Normally my other half in the middle of a work out. I can pay a few pounds to upgrade to Spotify family for 6 accounts but not sure how that works. It looks like I need to actually configure new user accounts, if thats that case do they need to be applied to a room? When we had Sonos I am pretty sure the Sonos system was seen as a single user but could stream multiple sources. What I also want to stop is the connection between the house and car as I often get in the car and it wants to continue playing what someone was in the house. Its just not a good experience at the moment. 
Thanks 

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Ian Henderson

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Sep 23, 2025, 9:57:35 AM (7 days ago) Sep 23
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Thanks Joth, I am looking at that but it just seems to want me to create 4 new accounts as part of the family account, each seems to need it's own email address which is a pain to manage. I will keep researching but this should be easier than it seems to be. 
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