Multiclick issues

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amb5l

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Apr 18, 2019, 4:56:11 AM4/18/19
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I a working on a problem with a large system - 2 miniservers working together, 31 dimmers, 3 DIs, etc. There are many touchpads which connect back to inputs on the dimmers and DIs.

Each touchpad is assigned 4 inputs on the Loxone system, but many have more than 4 buttons (they can have up to 6 plus a motion sensor). Buttons can be multiplexed by setting them to output a pulse train (from 1 to 4 pulses), simulating a human tapping the button quickly.

Typically the less frequently used buttons are set to use pulses (e.g. room exit), and the more frequently used buttons are connected directly (e.g. lights), with 3 touchpad outputs wired direct to buttons, and the 4th used for the (up to 4) pulse patterns.

The timing of the pulses can be set and at the moment is 0.2 sec high, 0.2 sec low with a guaranteed 0.4 sec gap between consecutive pulse trains. The pulse timing is perfect, I've checked on an oscilloscope.

In the config, a multiclick block is wired to the touchpad output that is associated with pulses. It detects single, double, triple, and quad pulses.

This all worked perfectly in v8. It is unreliable in v10 following a recent upgrade.

I found one issue: half the multiclick blocks were using a max-time-between-pulses value of 0.22s, the other half were using 0.35s. I saw some improvement when I set all to 0.35s, but it is still unreliable. Note that I'm not trying to push one button followed closely by another, so this isn't about the 0.4s gap mentioned above.

Grateful for any suggestions!

amb5l

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May 29, 2019, 4:22:46 AM5/29/19
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I've eliminated all multiclick based logic from my system; touchpads have been reprogrammed to route touch events direct to inputs.

The result is more reliability but it's not perfect. I believe that the upgrade from v8 to v10 has affected sensitivity to short pulses on inputs. So sometimes you have to push the button more than once to get things to happen.

I've got other issues with v10 (in the shading controllers) so am sorry I made the upgrade at this point, and may roll back.

Julián Medrano Silvestre

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May 30, 2019, 2:16:51 AM5/30/19
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I've noticed that some programs developed in older versions are not reliable when you update the firmware, even when it's supposed that Loxone has full back- compatibility.
Most times it has been solved deleting the the existing block and creating a new one with the newest Loxone Config.

By the way, what kind of touchpads are you using?

Rydens

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May 30, 2019, 4:51:56 AM5/30/19
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I've found multi click unreliable, and hard for users. 
Better to use just single click, and press and hold to give 2 outcomes from one button.
These seem to work well and users can handle it easily.

Cheers David
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