hello my MediaTek Wi-Fi 6 MT7921 Wireless LAN Card disconnects every 11-12h also it has Lag Spikes, its only in the game League of Legends in WOW it is working what should i do? i have newest drvier software from 2.2.23
im facing kinda the same issue. The card disconnects 5mins after booting. Another issue that im facing is that even when my laptop connects to the wifi either wireless of through lan, it shows connected but no internet, but im able to browse stuff on chrome, though the windows update or the store or epic games, nvidia geforce experience wont work and show no internet connection. Please help, i have already tried resetting the wifi, reinstalling driver etc. I need serious help.
So I have tried nearly every solution written out there from updating the driver, uninstalling it, rebooting and entering BIOS but it would only work for a few minutes and then disconnects and I would have to restart the laptop.
الحل اللي انا كاتباه فوق هو اللي حل المشكلة ومبقتش تتكرر تاني لان اللي فهمته ان المشكلة في تحديث معين هو اللي بيخلي كارت ال wifi يفصل فعشان ترجع زي قبل التحديث محتاج ترجع اللابتوب لاعدادت قبل التحديث من طريقة
If the motherboard wi-fi and smart phones both are unable to connect to the Internet. It is usually caused by network devices or ISP. It is recommended to try to restart the network devices, or contact the ISP for service
ACheck whether the motherboard supports wireless functionality
Go to the ASUS official website to confirm whether your motherboard supports wireless function.
1Click iconenter the model name of your motherboard
(As an exampleTUF GAMING B550-PLUS WI-FI)
1. Make sure the wireless function is activated
If you click the network connection icon, the Wi Fi and action hotspot icons are not displayed,
please confirm whether the Wi Fi option in the device manager or in the BIOS is turned off, refer to Q2 & A2
2. Confirm and connect to WI-FI
a. Click the [Network and Internet] icon in the taskbar 1, and confirm whether the WLAN setting is [On] 2, select the wireless name to be connected 3
For example, choose the name of the wireless network as follows: ASUS
Note: The Wi-Fi icon displays in blue to indicate that it is on.
4. Restore BIOS settings
Try to reset BIOS to default settings, here you can learn more about FAQ:How to restore BIOS settings.
If the problem persists, please continue the next troubleshooting step.
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5. Update Wireless driver
Update the Wireless and Bluetooth drivers through Device Manager
If the versions are too different between the Wireless and Bluetooth drivers, it may cause a software compatible issue. So, we recommend updating both drivers to the latest version.
d. Click the arrow 8 next to the [Bluetooth] device type. Right-click [MediaTek Bluetooth Adapter] 9 and click [Uninstall Device]10.
Note: The name of the Bluetooth device may be different on motherboards with different models.
f. After uninstalling the network adapters and Bluetooth in Device Manager, click [Action] 13 and then select [Scan for hardware changes] 14.
The computer will reinstall the wireless network and Bluetooth drivers and show up again in the Network Adapters and Bluetooth Device categories.
g. If the wireless network and Bluetooth driver cannot be automatically updated through the device manager, please go to the ASUS official website to download the driver and install it. Please refer to FAQ:[Motherboard] How to install motherboard drivers and utilities
Note: Please find the manufacturer driver corresponding to your motherboard's wireless network card and Bluetooth device. This example manufacturer is [Intel].
7. An exclamation mark appears on the wireless network interface card in the device manager
If you find a yellow exclamation mark appears on the wireless network interface card in the device administrator, as shown in the following figure:
Please try the following steps to fix
a. Turn off the computer power, unplug the power cord, and perform CMOS reset steps, refer to FAQ: How to clear CMOS
b. After reconnecting the power supply and turning on the computer, please confirm whether the wireless network interface card in the device manager is back to normal.
8. Update BIOS
If you still have problems with the wireless network connection after troubleshooting the above steps, please update the motherboard BIOS to the latest version. Refer to FAQ: [Motherboard] How to update BIOS of the motherboard ?(Include different generation CPU)
If you have completed the above troubleshooting steps but the problem is still not resolved, it may be caused by the network service provider or network equipment (including modems, network cables, and wireless sharers). It is recommended that you contact your network provider or troubleshoot your network equipment. Learn more about ASUS router troubleshooting:
[Troubleshooting] Failed Internet access through router
[Troubleshooting] WiFi signal is often disconnected
5. Update Wireless driver
Update the Wireless and Bluetooth drivers through Device Manager
If the versions are too different between the Wireless and Bluetooth drivers, it may cause a software compatible issue. So, we recommend updating both drivers to the latest version.
a. Right-click on [Start] 1 and click [Device Manager] 2.
b. Click the arrow 3 next to the [Network adapters] device type. Right-click [MediaTek Wi-Fi 6 MT7921 Wireless LAN Card]4 and click [Uninstall Device]5.
Note: The name of the wireless network device may be different on different motherboard models.