Hey Sam,
sorry for the late answer, just saw that my email alerts were deactivated for this group. If this taxonomic group was not in the RDP training set, then it could be that it is not being assigned. If you look in the lotus output dir, you will see the actual raw RDP output, as it is run locally on your harddrive. I suspect that the website had newer RDP version, as they only release infrequently also updated databases with their locally executable classifier. However, in my experience only for rare groups this could be a problem.
Did you try to assign the taxonomy using lambda similarity assignments to SILVA?
About the biom format: I normally use tsv files as primary output in LotuS, you can find them in "higherLvl" dir in the output directory, or directly the OTU.txt file in the outputdirectory. I also updated the .biom format recently, maybe by now it loads the table correctly?
hth,
Falk