"New insights fail to get put into practice because they conflict with
deeply held internal images of how the world works ... images that
limit us to familiar ways of thinking and acting. That is why the
discipline of managing mental models -- surfacing, testing, and
improving our internal pictures of how the world works -- promises to
be a major breakthrough for learning organizations."
Peter Senge
Source:
http://www.wisdomquotes.com/003566.html