Fwd: Update from BE - Network Enhancement Work

[Russ Garrett]

This one looks pretty serious - 12 hours downtime from 8pm on Friday?!

Russ

---------- Forwarded message ----------
From: <members...@beunlimited.co.uk>
Date: 9 January 2012 17:06
Subject: Update from BE - Network Enhancement Work
To: "ru...@hackspace.org.uk" <ru...@hackspace.org.uk>

Hi there!

BT phone number: 02076135391

We want to let you know we will soon be carrying out network
enhancement work in your area. It shouldn't affect your service.

Just so you're aware, here's the schedule:

Start of enhancement work:Friday 13/01/12 at 08:00 PM

End of enhancement work:Saturday 14/01/12 at 08:00 AM

Expected duration:12:00:00 (Hrs:Min:Sec)

If you do experience problems during that period - and we really hope
you don't - please don' t worry! We'll be working hard and fast to fix
it. Any updates on disruptions or outages will be available from
Member Services on 0808 101 3430.

All the best -

Everyone @ BE

Be Un limited
Company # 5262862
260 Bath Road, Slough, Berkshire SL1 4DX
United Kingdom.

--
Russ Garrett
ru...@hackspace.org.uk

[Aden]

I think they are renumbering the whole network soon... have you had
anything saying we need to change our IP yet?

[Nigel Worsley]

> This one looks pretty serious - 12 hours downtime from 8pm on Friday?!

Probably a lot less than that, I suspect they are upgrading the DSLAMS so each subscriber would probably only be affected
for a very short period of time.

> It shouldn't affect your service.

That is almost certainly a lie, they are doing the work at night and hoping nobody notices a very brief outage, otherwise they
would do it during the day!

Our head office ADSL was out for a week when BT did an upgrade like this, they didn't admit to changing anything to begin with
but ended up telling us we needed to upgrade our router as it wasn't compatible with the changes that they hadn't made.

Even by BT standards it was a monumental cockup, as soon as unbundling arrives we are switching.

Nigle

[Jonty Wareing]

It does say it shouldn't affect service, so it looks like a
precautionary warning.

--jonty

[Steff]

On 9 January 2012 17:12, Russ Garrett <ru...@hackspace.org.uk> wrote:
> This one looks pretty serious - 12 hours downtime from 8pm on Friday?!

"It shouldn't affect your service."

Last time I got one of those, my router disconnected, flapped
forlornly for a couple of minutes and came back fine.

S

[Russ Garrett]

On 9 January 2012 17:28, Jonty Wareing <jo...@jonty.co.uk> wrote:
> It does say it shouldn't affect service, so it looks like a
> precautionary warning.

I didn't see that. When I read "Expected duration" during a downtime
warning I assume that means duration of the downtime. Perhaps it's
just me.

--
Russ Garrett
ru...@garrett.co.uk

[Mark Steward]

From the Be forum announcement:

Hey guys,

There may be possible congestion in the mentioned time frame - more so in the peak hours. No complete loss of service should be apparent.

start 13/01/2012 20:00 end 14/01/2012 08:00

5 aggregation sites will be affected in the London Central - list of exchanges below:

(huge list of exchanges)