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Thank you for choosing Air Canada. It is not possible to complete a booking online from the country of residence you selected. Please contact Air Canada Reservations. A representative will be happy to assist you with your travel needs. You can also browse our website to find out more about our wide range of services. We look forward to welcoming you on board.
We do not offer expedited services. For that reason, please send your request with as much notice as possible and ensure to take into consideration all the timelines and deadlines that apply to your case. If you have exceptional and urgent circumstances (generally defined as an unexpected event outside of your control that makes it impossible to wait the regular processing time) and want us to consider processing your document in priority, you may contact us. Please note that we are unable to consider a request for emergency processing if one or more options of the ones listed in Alternatives to authentication by the Authentication Services Section at Global Affairs Canada are available to you.
Note: Please be advised that you do not need to hire a third-party company to submit your request to Global Affairs Canada. Processing times are the same whether you submit their request to our department directly or via a third-party service provider.
The majority of the documents processed by the Authentication Services Section at Global Affairs Canada are issued under provincial or territorial authority. Most provinces and territories offer authentication services for documents issued or notarized in their jurisdiction, which some countries may accept instead of an authentication by Global Affairs Canada. These provincial and territorial services operate independently of the Government of Canada and may have shorter processing times. Global Affairs Canada fully recognizes the validity of the authentications made by the provincial and territorial offices for the purpose of legalization with a foreign authority.
Registration of Canadians Abroad is a free service that allows the Government of Canada to notify you in case of an emergency abroad or a personal emergency at home. The service also enables you to receive important information before or during a natural disaster or civil unrest.
Travel assistance, foreign currency exchange, and a variety of other services are provided to travellers through the American Express retail network of over 2,200 Travel Service Locations worldwide.*
* Comprises Travel and Foreign Exchange locations of American Express Travel Related Services Company Inc., its affiliates and Representatives worldwide. In Canada, American Express Travel Services locations are independently owned and operated. Not all services are available at all Travel Service locations and are subject to local laws and cash availability. Service fees may apply.
TD Bank Group is not responsible for the content of the third-party sites hyperlinked from this page, nor do they guarantee or endorse the information, recommendations, products or services offered on third party sites.
Money services businesses (MSBs) must fulfill specific obligations as required by the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA) and associated Regulations, to help combat money laundering and terrorist activity financing in Canada.
There are two types of MSBs that must fulfill obligations under the PCMLTFA: Canadian money services businesses and Foreign money services businesses. Information applicable to each type of money services business is presented on separate tabs. When there are no tabs, the information is applicable to both types. If you are unsure whether you are an MSB or an FMSB, you can answer a few questions on this page:
This includes remitting or transmitting funds (as instructed by your clients) carried out by means of a credit/debit card if the beneficiary has an agreement with the payment service provider that permits payment by that means for the provision of goods and services.
Note: FINTRAC is taking the position that persons or entities that provide invoice payment services or payment services for goods and services are engaged in the business of remitting or transmitting funds, or dealing in virtual currency.
A person or entity is providing invoice payment services when they act as an intermediary between a payer and a payee to make payments to invoices, such as those pertaining to utilities, payroll and commission, mortgage and rent, or tuition
Note: FINTRAC is taking the position that persons or entities that provide invoice payment services or payment services for goods and services are engaged in the business of remitting or transmitting funds or dealing in virtual currency. For more information, see details under 'Remitting or transmitting funds.'
Foreign money services businesses submitting Electronic Funds Transfer Reports through FINTRAC web reporting need to apply an interim measure because of a technical issue. Other reporting entity sectors are not affected.
If none of the above apply to you, it is still possible that you are directing services at persons or entities in Canada. A combination of additional criteria may be considered in order to make this determination.
The following list provides examples of additional criteria that may be considered when determining whether you "direct services at persons or entities in Canada". This is not an exhaustive list.
Money services businesses must verify the identity of persons and entities for certain activities and transactions, and carry out other customer due diligence activities, as described below:
Money services businesses enter into a business relationship with a client the second time they are required to verify the identity of that client or when they enter into a service agreement with a client that is an entity in Canada to provide an MSB service.
Money services businesses are required to take reasonable measures to make PEP and HIO determinations for certain activities or transactions. If a money services business determines that a person is a PEP or a HIO then they have additional related requirements.
An entity that carries on the business of providing notary services to the public in British Columbia in accordance with the Notaries Act, R.S.B.C. 1996, c. 334. (société de notaires de la Colombie-Britannique)
A clarification request is a method used to communicate with money services businesses (MSBs) or foreign money services businesses (FMSBs) when FINTRAC needs more information about their registration form. This request is usually sent by email. (demande de précisions)
A relationship created by an agreement or arrangement under which an entity referred to in any of paragraphs 5(a), (b), (d),(e) and (e.1) or an entity that is referred to in section 5 and that is prescribed undertakes to provide to a prescribed foreign entity prescribed services or international electronic funds transfers, cash management or cheque clearing services. (relation de correspondant bancaire)
The provision and maintenance of a crowdfunding platform for use by other persons or entities to raise funds or virtual currency for themselves or for persons or entities specified by them. (services de plateforme de sociofinancement)
Persons and entities that do not have a place of business in Canada, that are engaged in the business of providing at least one of the following services that is directed at persons or entities in Canada, and that provide those services to their clients in Canada:
Life insurance brokers or agents that act as facilitators between other life insurance brokers or agents and life insurance companies. MGAs typically offer services to assist with insurance agents contracting and commission payments, facilitate the flow of information between insurer and agent, and provide training to, and compliance oversight of, insurance agents. (agent général de gestion)
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