No log data

[taxilian]

I'm trying out log.io to see if it fits my needs and I've run into a rather perplexing issue.

I have set up a remote harvester with several log files.  When the harvester starts I can see the log files as options on the left pane in the web interface. However, when I select a log file from the remote harvester I never get any log data.  I've tried it with several different types (including mongo and nginx logs) to make sure it's not type related.

Log messages from the local harvester (on the same box as the server) are working fine.

Any suggestions how to troubleshoot this? In the chrome network inspector I can see the messageCount increment as log messages are added but nothing ever comes through.

Richard