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[Antonio Brittenham]

I have 800 mbps fiber internet with a moderately new Mesh wifi system. I have to restart my Streambar (9th gen not the Pro) almost twice daily just to function on Netflix, Hulu, and Youtube TV. Hulu has sound synching issues. Netflix slows down to nothing, and Youtube will play slow sound with fast video to be out of synch by 5 minutes or more. Youtube TV usually doesn't resolve with a restart, but the others do. I have no issues with Disney plus, Max, and Paramount Plus. I own two 5th gen Roku Premiers with absolutely no issues on the same Mesh network. What is wrong?

Thank you for raising this issue with us, and welcome to the Roku Commuinity!
We will be more than happy to assist you with your Roku streambar issue. Please check out this support article here on why the sound from my Roku Streambar is out of sync with the picture.

I've had nothing but performance issues with my Streambar. At best, it is very slow to respond to any user input. All the apps seem to run much slower than my other Roku products (none of which I have any issues with). I'm using an ethernet connection and this same connection wasn't an issue for the previous Roku device.

We understand you have a strong internet connection, yet you're still having problems with your Roku streambar. We'd like to know more about it so we can further assist you. Please provide us with more details.

Please be advised that the Roku streambar highly depends on the internet. Try to restart your modem and router, for it will improve better at finding channels with less traffic, subsequently raise a router's performance speed, and clear cache. You can also try using cellular data, so we can try connecting your Roku streambar to your hotspot to see if there are differences in streaming performance.

My streambar is connected to my Ubiquiti wired Ethernet network via a TrendNet USB Ethernet adapter (one of the two recommended models). It's about 15 feet away from my network rack. I don't get any error codes, but the red LED on the streambar flashes occasionally.

Please try to power cycle your Roku Streambar by unplugging it from the wall outlet for a minute and then plugging it back in right after. This can clear temporary glitches and improve system performance. Also, do you have cellular data so we can try connecting your Roku Streambar to your hotspot? Using a mobile hotspot, we can determine if the issue still persists.

I have worked for the largest cable company in the US, so I have seen this thousands of times.
Your issue is usually a wifi related problem (95% of the time). Unfortunately, Roku speaker bars don't have an ethernet port to test so you will need to move the stream bar closer to your wifi router, or move your router closer to the stream bar.
If you live in an apartment building the 2.4g wifi network is useless for streaming. The reason for that is that the 2.4g wifi only has 11 channels (frequencies). If you can see 10 or more wifi devices when you scan for wifi connections you MUST use the 5g wifi. The average home has 12 to 15 devices connected to their router, so if you can see 10 wifi networks that means there is around 150 devices sharing the 11 channels that 2.4 wifi broadcast. The 5g network has many more channels than the 2.4g wifi.
Other common things that will impact streaming (or wifi connections) is the construction of your home. If your home has cement, or cinder block weight bearing walls the wifi signal will not pass through cement.
Most home require some sort of "mesh" wifi if larger than 800 sq ft.
I live in an 1100 sq ft apt and have 3 mesh devices broadcasting wifi, and the 2,4g network will not stream reliably because of all the other wifi networks.

I have verified with resources here and can confirm that there are no such similar issues reported. Are you looking for assistance to block Netflix stream in-order to retain bandwidth on the network? Streaming Netflix may cause bandwidth issues but under many conditions such as ISP provided bandwidth is low, stream happens during peak hours when users are in being productive, etc,.

I don't want to block Netflix. My client wants his Netflix to work like it did before we added the SonicWall appliance. The latency just gets really bad. I'm new to Sonicwall and would like to fix his issue but nothing seems to work.

Thanks for providing me some background about the issue. If the bandwidth issue persists only for Netflix stream, could you please check if you have configured any Bandwidth Management on the SonicWall? Please use below KB article as a reference to locate the BWM settings on the SonicWall.

@ChristianSHansen Hello. First, I would suggest opening a support ticket. Second, you could create a new rule just for Netflix and disable DPI or add exclusions for some of the Security Services (GAV comes to mind). Third, you could implement a QoS mechansim. There are many potential items to look at.

Once again, may best to speak with support and get some knowledge transfer as well. BTW, I typically have every TV in the house using a streaming service (Netflix, Prime, u name it,) and I will be on Xbox listening to youtube and sometimes downloading. I have done all this and more on a 570, 670, 2700, 2650, etc. It's just a learning curve sir. Open a support ticket and report back with your solution or ask your local SE to assist as well. - Sincerely, Marco Octavian

Okay, I have not configured any Bandwidth Management. Pinging the SonicWall's LAN interface IP I only lost 1 packet. My client doesn't want to pay for a support contract. We have not licensed any Security Services. We only purchased the TZ270. Where do I go to view the Logs? I think I found the System Logs under the Logs menu found in the Monitor navigation menu. I don't see any errors or anything like that.

I tried that but it didn't seem to help any. Now I cannot connect to the internet even when no video streaming is happening. When I reboot the firewall it allows traffic for about 2 minutes and then it is completely hosed again. As Saravanan suggested I am going to do a factory reset and start over.

My issue is my internet slowing down considerably while Photoshop is in use. I often like to have livestreams, youtube or netflix going while I work in Photoshop on my other monitor. I have noticed lately this websites lag and skip whenever Photoshop is in use. Photoshop can be open in the background with no problem, but as soon as I start working in the program, the internet slows down a ridiculous amount. I've done random speedtests at times and we sometimes drop from 40mbs download to 10mbps.

Why on earth would the program be causing this? I have turned off filesync and fontsync as I saw somewhere that could be the issue. It's made no difference. As far as I'm aware, this program should not be connected to the internet at all unless it needs to update. So what is going on?

Photoshop is a resource hungry application. However one resource it does not require much if anything at all from is your internet connection. Whet does you software monitor show when you have your performance problem. Where is the problem.

I don't know why hardware would affect internet unless it was modem related, but ok. Intel Core i7 6700K 4GHz Quad-Core, Gigabyte GeForce GTX 1080 Windforce 8GB, 32GB RAM. This is a fairly new system, only a few months old.

OK now what does you system configuration look like. How much free space on your system disk, hard disk or SSD. What data rate stream, What are you doing in Photoshop number of open document open sized resolution layers. What does the Task Manager show performance wize, C: disk show free during the problem time. What the rate you network is showing, disk utilization rate, cpu used. memory used etc.

I've never looked at task manager when it is happening so can't answer that. As I've said, if I have photoshop open in the background the internet is absolutely fine. As soon as photoshop becomes the active window and I begin to draw/click/edit in there, boom internet slows.

Edit: Switching to Clip Studio Paint and doing the exact same thing I was doing before has caused no issues with internet. I have noticed though that a ton of the background processes that were open when using Photoshop are now gone.

Personally, I don't see any apps taking anything like a large load on your system - however, that CEP HTML engine (which, I believe is part of what Photoshop and other programs use to connect to the Creative Cloud) seems to cause many people MANY problems, and has for years. I noticed yours is running at 32bit on your 64 bit operating system. Are you running the Creative Cloud app at 32bit? Or are you running Photoshop at 32bit? Those would significantly slow down your internet, if that's the case.

I believe it's a full download of the Creative Cloud Desktop App that you need (I'm on a Mac, so I can't be sure on Windows). You can access the download link for the desktop app at Download Adobe Creative Cloud apps Free Adobe Creative Cloud trial

Since it detects I'm on a Mac, I can't see any further into the instructions for your system, but that's certainly where I'd begin. I do know that on my computer, it's definitely running at 64bit.

Maybe there's a Windows user on here who can get you through the rest of that installation, if it's a problem.
I believe you would want to also UNinstall the Creative Cloud desktop app you already have running before you install the new one.

I uninstalled all apps, then uninstalled Creative Cloud. Downloaded it again, and there is absolutely no option to choose 32 or 64 bits. I figured it would auto detect but no, it has installed the 32 bit version. I reinstalled Photoshop and the issue continues. I noticed that when I start working in Photoshop (whether it is making a new document, applying a filter, drawing with the brush tool) it's CPU usage jumps to almost 20%. When I click out of the window it drops back to around 1-2%. Not sure if this is normal? That's the only thing I can think of at this point, I've exhausted so many other options.

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