NOTE: If your order is being shipped to an address outside of Canada or the US, there may be associated taxes and/or duties due upon delivery. Customer is responsible to pay all applicable duties and taxes that may be required upon delivery.
Orders are typically processed by our warehouse within 2 business days. Our distribution centers are closed on weekends and for all statutory holidays which may affect the processing time of your order. If you have any questions about the delivery date of your order, please contact us via e-mail at
in...@revelgear.com.
Motivated and driven by the entrepreneurial spirit of Ryan Serravalle and Nicki Serravalle, founders of REVEL Realty Inc., our mission is to revelutionize the process of acquiring and investing in real estate. This commitment to excellence, and the customization of our service details, have vaulted REVEL to a prominent share in the marketplace, characterized further by the achievement of prestigious industry awards, exponential growth in REALTORS and sales volume, top flight technological software to bolster our networks alongside innovative marketing projects like our own REVEL Style Magazine.
At REVEL, we understand the importance of creating our own marketing space to sell your home that sets it apart from local standards that often prove limiting in application. We strive instead to invest our time, energy, education, and expertise to better serve our clients beyond the sale of a single property. We create family relationships with our authentic and genuine concern for our clients, and we pride ourselves on growing it.
REVEL believes in its REALTORS and through our renowned REVEL Ed program, we have successfully launched the careers of some of the top selling agents in the business, who have earned industry accolades and admirable reputations amongst their peers. Together, we believe we can establish a mutually beneficial business relationship that will encourage success, prosperity and professional growth.
Our proven programs, set upon the foundation of our mission statement, will improve and sustain your chosen career path as a REALTOR. This overview will provide you with a glimpse into our celebratory work culture, and the platforms in place to promote your progress as a top selling REALTOR.
The results, like the achievement of a luxury lifestyle, derive from the ambition to provide hard work, attention to detail, and savvy marketing creativity, to the customized promotion and sale of your luxury property.
Our REVEL Style Magazine epitomizes the efforts of our marketing team as it represents and promotes REVEL culture through a full-length lifestyle magazine. Such a collective effort is distributed, both in print and online, through-out the province. Our agents offer this elite marketing project to clients upon listing appointments and open house visitations.
REVEL Style Magazine has established an impressive reputation as a marketing tool that is emblematic of our positive REVEL culture. Not only does it document the progress we have made as a collective group of like mind-ed REALTORS, but it defines how we have stylishly REVELutioinized the industry along the way. Our magazine has a wide reach across Ontario, as it is distributed both digitally and in full colour print. It celebrates real estate on another level of appreciation, while promoting the communities and businesses serving those communities with the same passion and energy.
Organizing vendors associated with our real estate business is the goal of REVELMedia.ca. Listings, or appointments, often arrive with short notice, which is why REVEL has implemented REVELMedia.ca to streamline the listing preparation process. Whether it be scheduling a photo session for an up- coming listing, or acquiring marketing collateral from our marketing division, REVELMedia.ca is an easy to use portal designed to organize a REALTORS most pertinent duties.
Our REVEL ED Program is led by top selling and award winning agents/ mentors in a collaborative and cooperative environment. Our mission statement of teamwork, customized service, and ethical integrity is the impetus that drives this program forward.
Our REVEL ED program evolves with the times. We host over 30 courses and offer the delivery and instruction of such courses online. Courses are consistently updated, tweaked, improved upon and restructured to achieve efficient results.
Established from the onset through our onboarding procedures, a new REALTOR, or relatively new transfer, is assigned a prominent member from the REVEL family, who generously assumes the responsibility of guiding and mentoring the REALTOR for one year. In this capacity, the mentor is made available for questions, issues, paperwork expertise, and general counsel when needed, in support of any indecisions or doubts that may arise in the course of a transaction.
By giving back to our community, REVEL REALTORS receive the intangible benefits secured by appreciation, gratitude, and the belief in doing good. REVEL is proud to be an active charity fundraiser in our respective localities. Our REVEL Charity Ball celebrates this commitment, and positions our agents as positive influencers in our society.
REVEL promotes team building, and colleague bonding with our REVEL Friendsie event at the end of each month. Assembling our agents in a casual, social environment promotes good will, excellent networking, and fun loving activities.
Revel Systems POS manages POS from a single intuitive interface. The app includes employee scheduling, inventory tracking and management, and detailed reporting, reducing the need for additional software.
The application provides customer relationship management (CRM) that stores customer data, including purchase history, preferences, and more. Revel Systems POS also offers hardware support, including a card reader that works through the 30 pin connector which also allows for charging the iPad. The application supports other POS-related hardware devices, including printers.
The software has a fully customizable API and a customizable graphical user interface (GUI) windows. Security features include PCI-P2PE compliance. Revel Systems POS also allows businesses to accept Bitcoins as a form of payment.
Probably the most fully functional POS system on the market based on our review. Many features that we do not use, but are there for us if we expand. We have been using for 7 years in our specialty grocery store. Thought about replacing several times but can't find another system that has as many features and will handle the weighted items which are a big part of our sales.
Management console format is a bit dated now. Mobile reporting interface also clunky but works. Recently introduced the Como Loyalty program and have lots of issues with that program. It is not easy to use, and does not accumulate points for weighted items which is the majority of our sales. All of the new features and upgrades they are making for Revel seem to be focused on Restaurant POS applications.
Give your customer service agents at your call centers raises! I have spent dozens of hours on the phone and talked to numerous people from all over and every single one of them has surpassed all expectations of product knowledge and customer service! That makes a world of difference!
The features from a business owner's perspective are unparalleled. Everything is totally customizable tofu the specific and unique needs of individual businesses. The customer service alone makes this worth the money. I have never looked forward to calling customer service before, but the training of the employees of not just product knowledge, but also customer service is absolutely unmatched.
I have three specific areas of opportunity for Revel.
1) Taking payments of split checks (especially when one guest leaves earlier than others) is the worst system of any modern systems I have ever worked with. After splitting the checks, it is impossible to change the way you split the items if one guest has already paid and left. This really needs to be addressed if the product is going to be marketed to full service restaurants that have to deal with split payments on almost every party of 3 or more.
2) While I appreciate its modern focus, it is not easy to work with if a restaurant still uses paper gift certificates.
3) We were a "Guinea Pig" test restaurant for a salesman that had never worked with Revel before. He provided absolutely no help at all in setting up the system as he didn't know much about it himself. Even after he got back from training, he had to call customer service to answer simple questions I had. For such a complex and intricate system, there should be protocols in place for better training of the people selling it to be able to set it up for the customers.
Before you buy Revel ask the sales rep to try to print a basic tip report with a server log in prior to batching out at the end of the day. It's not currently possible unless you give your server full financial access.
Revel Systems syncs with Quickbooks better than any other system I'm aware of. They most often sell the equipment with higher-end networking and wireless access points such as Meraki or Ubiquiti whereas others use residential Netgear, Linksys, or TP Link which jeopardizes the stability of using a tablet as your POS.
This oversight by Revel is ridiculous. However, are you table service and do you need your servers or other employees to take credit card tips out of the cash drawer at the end of their shift? Or leave a receipt in the drawer of how much they took out? If so it's not currently possible with Revision 2.22.9-61 or below for a server to print a basic tip report (unless you give them full financial access which includes labor rates for all other employees.). The iPad assigns the tip to whoever pays out the ticket when the customer leaves. So if your host uses his or her pin to close the ticket and the customer adds a tip that ticket is then assigned to the host rather than the waiter or waitress that helped them on the front end of revel. Furthermore, the manager can't even see a server's tips to pay out the credit card tips accurately from iPad until he or she has batched out at the end of the day. The only solution after two years of trying to remedy this situation for CajunKitchenCafe.com is to pull the report from a laptap on the backend after the point of sale has been batched at the end of the day or put the credit card tips on the employees paycheck which is a huge change to culture for most restaurants that have been in business for as long as Cajun Kitchen.
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